Alondra Anaya
Modesto,CA
Summary
Organized Unit Coordinator at Doctors Medical Center striving for the next step in a medically focused career motivated to make an impact in the health care field and what goes forward. Adept in HIPAA compliance and enhancing team efficiency through comprehensive staff training and advanced scheduling management. Excelled in patient care coordination, leveraging Microsoft abilities achieving significant operational improvements. Demonstrated effective communication, ensuring high patient satisfaction and streamlined care while keeping structure for all clinical directors and management
Overview
3
3
years of professional experience
1
1
Certification
Work History
Unit Coordinator
Doctors Medical Center
09.2022 - Current
- Handled confidential patient information with discretion, adhering to HIPAA regulations to protect privacy rights.
- Trained new Unit Coordinators on unit-specific protocols, contributing to overall team proficiency in delivering exceptional patient care experiences.
- Achieved appropriate patient flow by admitting, transferring and discharging patients in computer system and notifying appropriate personnel of patient status verbally and through signage.
- Identified and facilitated resolution of unit operational problems independently, collaborating with directors to resolve complex problems.
- Enhanced unit efficiency by maintaining up-to-date patient information and coordinating interdisciplinary care.
- Recruited, hired and trained staff, providing direct supervision, ongoing staff development and continuing education to employees.
Physical Therapy Technician
Golden Bear Physical Therapy
10.2021 - Current
- Improved patient experience with compassionate care and consistent communication, leading to high satisfaction feedback.
- Entered data into medical system and updated customer contacts with information to keep records current.
- Compiled and analyzed patient data to produce the best schedule for both patients and providers
- Assisted in budget preparation, gathered necessary documentation and performed initial analysis to support financial planning.
- Communicated with customers via phone and email to confirm appointments and respond to inquiries.
- Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
- Worked closely with directors and arranged evaluations while updating records to assist clinic directors along with primary therapists for the care of our patients
Education
Bachelor of Arts - Biological Sciences
California State University - Stanislaus
Turlock, CA05.2021
Skills
- Scheduling Management
- Staff Scheduling
- Software Knowledge
- Records Management
- Medical Records Management
- Certified in CPR/AED
- Problem Identification
- Goal Setting
- Budget Planning
- MedBridge, Raintree, Cerner, PBAR, PowerChart, Microsoft Word, Excel Spreadsheets knowledge
Certification
- Certified 12 Lead ECG and ECG Dysrhythmia Interpretation American Heart Association - July 2022
- AHA's Basic Life Support from National CPR Foundation
Hobbies
Avid Crossfitter for the last 8 years with a knack for any kind of exercise and outdoor activity
Fan of the musical and film arts
World traveler always seeking adventure
Languages
Spanish
Native or Bilingual
Timeline
Unit Coordinator
Doctors Medical Center
09.2022 - Current
Physical Therapy Technician
Golden Bear Physical Therapy
10.2021 - Current
Bachelor of Arts - Biological Sciences
California State University - Stanislaus