Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Receptionist

Alondra Castillo

Los Angeles,CA

Summary

Enthusiastic and reliable professional that takes pride in providing excellent customer service and creating memorable experiences for clients/customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

2
2
years of professional experience

Work History

Server

BJs Brewhouse Restaurant
09.2022 - 09.2023
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Working in a fast-pace environment
  • Multitasking to ensure productivity and efficiency
  • Handling cash.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Student

Academy of Beauty
04.2023 - 07.2023
  • Performed full body wax (chest, legs, brazilian, bikini, axillas, arms, upper lip) using both soft and hard wax with proper technique ensuring client comfort
  • Performed over 100 facials on every skin type on fitzpatrick scale
  • Usage of modalities such as oxygen and serum infusion, microdermabrasion, high frequency, microcurrent, LED light
  • Performed various chemical peels (Vitamin C, Glycolic Acid, Enzymes, ACE)
  • Advanced in lash lift and tint
  • Consulted with each client before their treatment
  • Ensured client comfort before, during and after treatments.
  • Followed school and classroom policies, regulations, dress codes, and schedules.
  • Participated in seminar classes with enthusiasm and respect towards fellow students.

Personal Assistant

Cornejos Builders
02.2022 - 09.2022
  • Bookkeeper, track all transactions coming in/out, create balance sheets/P&L Statements
  • Create invoices and sales receipts for clients, order material from vendors
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Attended meetings, took notes and tracked action items.

Education

Graduated and licensed in Esthetics -

Academy of Beauty
Culver City, CA
07.2023

Associate of Science - Business Administration

East Los Angeles College
Los Angeles, CA
12.2022

Skills

  • Skin Analysis
  • Communicative
  • Punctual
  • Excellent Team Player
  • Service Prioritization
  • Suggestive Selling
  • Hospitality Service Expertise
  • Cash Handling
  • Client Relations
  • Social Media Marketing
  • Infection Control

References

Araceli Fernandez(Academy of Beauty),(310) 913-9170 

Raquel Madikans (Rakel), (626) 384-0119

Alexsander Cornejo (Cornejos Builders), (562) 319-3178

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Student

Academy of Beauty
04.2023 - 07.2023

Server

BJs Brewhouse Restaurant
09.2022 - 09.2023

Personal Assistant

Cornejos Builders
02.2022 - 09.2022

Graduated and licensed in Esthetics -

Academy of Beauty

Associate of Science - Business Administration

East Los Angeles College

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