Alondra Perez Gaspar

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Trained new sales associates on customer service protocols and product knowledge.
• Developed and implemented promotional displays to enhance product visibility and drive sales.
• Analyzed customer feedback to identify trends and improve service delivery processes.
• Assisted in executing merchandising strategies aligned with company goals, increasing brand presence in stores.
• Monitored competitor activities to inform pricing strategies and maintain competitive edge in the market.

Supervised team of 21 employees and provided training focused on maximizing overall performance.

• Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
• Created a positive work environment through open communication channels and fostering teamwork among staff members.
• Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
• Organized regular staff meetings for information sharing purposes, addressing any issues or concerns raised by team members promptly and professionally.
• Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures, and goals.
• Directed dispatching, routing, and tracking of 30 fleet vehicles.
• Evaluated and adjusted over 18 routes based on daily needs, available workers, traffic hazards, and weather conditions.
• Managed 3 dispatchers while leading and delegating job assignments, tracking project status, processing payroll and resolving issues to maximize productivity.

• Created fun, age-appropriate activities for school-age children.
• Monitored student safety while conducting indoor or outdoor activities.
• Assisted students with homework completion, providing individualized support and guidance as needed.
• Managed behavioral issues and used positive behavior strategies for groups of up to 27 students.
• Developed strong relationships with parents, keeping them informed of their child''s progress and involvement in the program.
• Established positive, stimulating learning environment for students and exciting education-focused setting for teachers.
• Maintained school focus on learning by enforcing rules related to academics, student discipline and class attendance.