Alondra Gomez
ROOSEVELT,UT
Summary
Hospitality professional with strong background in guest services and event coordination. Skilled in managing reservations, greeting guests, and providing exceptional customer experiences. Known for effective team collaboration and adaptability to changing needs. Highly organized with excellent communication and interpersonal skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Hostess/Server
Mi Casa Restaurant
05.2020 - Current
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservations and waitlists efficiently to optimize seating capacity.
- Communicated dining specials and menu offerings to enhance guest experience.
- Collaborated with servers to coordinate table assignments and service flow.
- Delivered exemplary customer service and warmly greeted guests.
- Implemented inventory tracking methods to maintain stock levels effectively.
- Processed customer transactions efficiently using POS systems.
Education
High School Diploma -
Penn Foster
Penn, PA12-2024
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Cleaning and sanitation
- Hospitality service expertise
Certification
Childcare Development
Languages
Spanish
Native or Bilingual
Timeline
Hostess/Server
Mi Casa Restaurant
05.2020 - Current
High School Diploma -
Penn Foster
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