Alondra Gonzalez
Oklahoma City
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Efficient cashier with experience in fast-paced retail environments. Known for accuracy in handling financial transactions and balancing cash drawers. Skilled at customer service, offering prompt and friendly checkout experiences. Improved transaction times through effective communication and organization skills, enhancing overall customer satisfaction.
Overview
6
6
years of professional experience
Work History
Cashier
Tacos El Pariente
Oklahoma City
07.2017 - 06.2023
- Greeted customers promptly and responded to questions.
- Resolved customer complaints professionally in accordance with company policy.
- Ensured compliance with all safety regulations within the store environment.
- Answered phone calls to assist customers with questions and orders.
- Maintained work area and kept cash drawer organized.
- Performed opening, closing duties such as counting money in the drawer at start, end of shift.
Housekeeper
Tru By Hilton
Amarillo
11.2022 - 02.2023
- Inspected guest rooms after cleaning to ensure they were presentable.
- Observed proper use of chemicals when cleaning various surfaces.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Used cleaning chemicals following proper guidelines.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Changed bed linens and towels, tidied up rooms.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Swept and damp-mopped private stairways and hallways.
- Maintained and organized cleaning supplies stock.
Education
High School Diploma -
Santa Fe South
Oklahoma City, OK05-2022
Skills
- Cash handling
- Customer service
- Sales transactions
- Inventory management
- Complaint resolution
- Cleaning techniques
Languages
Spanish
Professional
Timeline
Housekeeper
Tru By Hilton
11.2022 - 02.2023
Cashier
Tacos El Pariente
07.2017 - 06.2023
High School Diploma -
Santa Fe South
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