Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Alondra Hernandez

Turlock,CA

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

Overview

1
1
year of professional experience

Work History

Sales Associate

Forever 21
Turlock
05.2023 - Current
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Helped customers find specific products, answered questions and offered product advice.
  • Answered incoming telephone calls to provide store, products and services information.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Maintained updated knowledge of new technologies related to visual design.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Cleaned and organized display cases, shelves and aisles.
  • Built effective partner store relationships to improve customer satisfaction.

Secretary

D & C Tax Services
Ceres, CA
01.2024 - 04.2024
  • Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
  • Provided administrative support to the office manager and other staff members.
  • Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Assisted with special projects or tasks related to departmental functions upon request.
  • Updated contact lists on a regular basis; created new contacts as needed.
  • Responded to customer inquiries via email or telephone in a polite and professional manner.

Education

High School Diploma -

Turlock High Schoo
Turlock, CA
05-2022

Skills

  • Sales Development
  • Product Sales
  • Money Handling
  • Time Management
  • Merchandising understanding
  • Listening Skills
  • Teamwork and Collaboration
  • Fitting room maintenance
  • Stocking and Receiving
  • Customer Service
  • Store Opening and Closing
  • Cash Register Operation
  • Client Service
  • Problem-solving skills
  • Flexible Schedule
  • Store Organization
  • Ability to Lift 40 pounds
  • Safety and Cleanliness Standards
  • Merchandising and Display
  • Branding and Identity
  • Virtual Reality Design
  • Client Communication
  • Visual Communication
  • Display Model Assembly
  • Design Conformance
  • Color Discrimination
  • Team Collaboration
  • Interior and Window Display Maintenance
  • Seasonal promotions
  • New Store Setups

Languages

English
Professional
Spanish
Limited

Affiliations

On my free time what I enjoy is going on hikes or taking my dog out for walks. I also, do meal prepping for my food and snacks for throughout the week and workout to keep myself healthy. I also focus allot on myself for self care and to make sure I am mentally and physically okay before starting my day. I enjoy baking and cooking little things that I find interesting on the internet.

Timeline

Secretary

D & C Tax Services
01.2024 - 04.2024

Sales Associate

Forever 21
05.2023 - Current

High School Diploma -

Turlock High Schoo
Alondra Hernandez