ALONDRA J CABRAL
Milwaukee,WI
Overview
8
8
years of professional experience
Work History
Clinic manager
Orthodontic Experts
Milwaukee, USA
12.2024 - Current
- Trains & supervises office personnel
- Manages scheduling of patients and team members compliance in scheduling no shows, tardy, appointment confirmation calls.
- Financial conversations with patients.
- Facility management is in functional order and getting repairs done in a timely manner.
- First point of contact team members 8-13 team daily
- Coordination of team meetings for policy enforcement/reminders, company updates/ changes in standard operation procedures.
- Problem solving in escalated Patient concerns.
- Inventory management and ordering.
- Documenting weekly, monthly, quarterly reports for patients, team, and overall office health.
- Coordinating marketing events.
- Team members scheduling along daily management of calls offs and getting coverage for a multi office (3) traveling team.
Assistant Manager
Milwaukee Dental Group/Diamond Dental
Milwaukee, USA
07.2022 - 12.2024
- Cash handling
- Communication with staff, providers, vendors, and labs
- Treatment planning
- Scheduling compliance
- Recordkeeping
- Inventory
- Safety OSHA compliance
- Overseeing daily schedule and staff
- Insurance verification
- Compliance
Administrative Assistant/ Lead Receptionist
True Dental
Milwaukee, USA
02.2021 - 06.2022
- Record keeping for overall clinic insurances, inventory, and staff
- Receptionist Answering multi-line phones
- Payment collections
- Patient care/patient filing DENTRIX ASCEND
- Scheduling/ Treatment planning / Record keeping
- Medicaid/Medicare insurance verification
- Taking radiographs
- Chair side assisting
- Sterilization
Dental Assistant/Receptionist
Milwaukee Dental Group
Milwaukee, USA
11.2017 - 02.2021
- Receptionist Answering multi-line phones
- Payment collections
- Patient care/patient filing DENTRIX ASCEND
- Scheduling/ Treatment planning / Record keeping
- Medicaid/Medicare insurance verification
- Taking radiographs
- Chair side assisting
- Sterilization
Education
Aesthetician Technical Diploma -
Milwaukee Area Technical College
Mequon, Wisconsin05.2023
High School Diploma -
The Alliance High school
06.2014
Skills
- Bilingual
- OSHA compliance
- Problem solving
- Effective communication
- Conflict resolution
- Training and development
- Back office
- Clinical management
- Team management
- Patient scheduling
- Inventory management
- Financial conversations
Timeline
Clinic manager
Orthodontic Experts
12.2024 - Current
Assistant Manager
Milwaukee Dental Group/Diamond Dental
07.2022 - 12.2024
Administrative Assistant/ Lead Receptionist
True Dental
02.2021 - 06.2022
Dental Assistant/Receptionist
Milwaukee Dental Group
11.2017 - 02.2021
Aesthetician Technical Diploma -
Milwaukee Area Technical College
High School Diploma -
The Alliance High school