Alondra Lamboy
Clearwater,FL
Summary
Driven professional with a proven track record at Frenchys Saltwater Cafe, excelling in exceptional customer service and cash handling. Demonstrated ability to enhance guest engagement and streamline service processes, contributing to significant performance improvements. Skilled in hospitality service expertise and safe food handling, embodying a strong work ethic and teamwork spirit.
Overview
3
3
years of professional experience
Work History
Server
Frenchys Saltwater Cafe
06.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Floor Associate
Marshalls
09.2022 - 07.2023
- Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor.
- Managed time effectively during shifts, prioritizing tasks according to urgency for optimal productivity.
Expo Runner, Cashier
Culvers
09.2021 - 02.2022
- Streamlined plating processes by organizing ingredients and utensils ahead of time for optimal efficiency during service hours.
- Collaborated with coworkers to ensure timely delivery of orders, reducing wait times for customers.
- Provided support to multiple stations within the kitchen when needed, demonstrating flexibility and teamwork among colleagues.
- Supported kitchen staff in maintaining cleanliness and organization throughout service hours.
Cashier
McDonald’s
04.2021 - 06.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Master Of Criminal Justice -
St. Petersburg College
Clearwater High School -
Clearwater High School
Clearwater 05.2022
Skills
Strong Work Ethic
Exceptional customer service
Cash Handling
Guest Engagement
Translator
Honest
Hospitality service expertise
Safe Food Handling
Menu Memorization
Food Running
Food safety understanding
Sales Techniques
Supply Restocking
Quality Control
Performance Improvement
Languages
Spanish
Native or Bilingual
Timeline
Server
Frenchys Saltwater Cafe
06.2023 - Current
Floor Associate
Marshalls
09.2022 - 07.2023
Expo Runner, Cashier
Culvers
09.2021 - 02.2022
Cashier
McDonald’s
04.2021 - 06.2021
Master Of Criminal Justice -
St. Petersburg College
High School -
Clearwater High School
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