Alondra Leyva Espericueta
San Antonio,TX
Overview
8
8
years of professional experience
Work History
Online Personal Shopper
HEB Distribution Center
San Antonio, Texas
07.2025 - Current
- Assisted customers with product selection tailored to preferences and dietary requirements.
- Navigated online shopping platforms for accurate fulfillment of customer orders.
- Communicated with team members to ensure prompt product selection and delivery.
- Addressed customer inquiries regarding product availability and suitable substitutions.
- Collaborated with logistics teams to enhance efficiency in order processing workflows.
Stock Associate
Zara
San Antonio, Tx
08.2023 - Current
- Receive and process incoming shipments of merchandise, checking for accuracy and quality.
- Organize and maintain the stockroom, ensuring all items are properly labeled and stored.
- Monitor inventory levels and communicate any stock shortages to management.
- Collaborate with sales associates to replenish merchandise on the sales floor in a timely and efficient manner.
- Conduct regular stock audits to ensure accuracy and identify discrepancies.
- Assist in conducting physical inventory counts and participate in inventory management processes.
- Keep track of merchandise transfers between stores and maintain accurate records.
Personal Shopper
Walmart
San Antonio, Tx
04.2021 - 05.2023
- Providing a fast and accurate order, securely delivering the order, and assuring the customer’s happiness.
- Keep detailed records that include a packaging list, itemized receipts, and order forms that are utilized to fulfill client requests. These records are used to fulfill orders.
- Verifying the name and address of customers, receiving deliveries, and stocking shelves with various products.
- Collecting payments from consumers, maintaining cash management, and deposit control, as well as placing product orders, and stocking inventory by the manager’s instructions and requests, respectively.
- Responsible for providing excellent customer service, maintaining the authenticity of products and prices, and finishing all responsibilities by the right shift time or the date that has been allocated to you.
Ride operator
Ripley's Believe it or Not
San Antonio, Tx
05.2017 - 04.2020
- Ensure that each Guest receives outstanding Guest Service by providing a friendly environment which includes greeting and acknowledging every Guest.
- Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.
- Adhere to all Company policies, procedures and practices, including safety. Clean sporting equipment, vehicles, rides, booths, facilities, or grounds.
- Keep informed of shutdown and emergency evacuation procedures.
- Inspect equipment to detect wear and damage and perform minor repairs, adjustments or maintenance tasks such as oiling parts.
Education
Alamo Colleges
Skills
- Customer service
- Time management
- Spanish fluency
- Multitasking
- Team collaboration
- Problem solving
- Cash handling
- Adaptability
- Online shopping navigation
- Product selection
- Order fulfillment
Languages
Spanish
Professional
Timeline
Online Personal Shopper
HEB Distribution Center
07.2025 - Current
Stock Associate
Zara
08.2023 - Current
Personal Shopper
Walmart
04.2021 - 05.2023
Ride operator
Ripley's Believe it or Not
05.2017 - 04.2020
Alamo Colleges