Alondra Mendez-Cardenas
Summary
Hardworking and passionate, with strong organizational skills eager to secure entry-level retailer position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Cashier Team Lead
McDonald's
07.2023 - Current
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Streamlined cashier operations for improved productivity and reduced wait times.
- Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Scheduled breaks for team members, promoting a fair work environment while maximizing coverage during peak hours.
- Provided backup support during high traffic periods by stepping into cashier roles when necessary.
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Increased customer loyalty and retention.
Retail Sales Associate
Ross Dress For Less
03.2023 - 07.2023
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
Cashier
Mexican Restaurants
12.2022 - 07.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Set up new sales displays each week with fresh merchandise.
- Handled cash with high accuracy and took care to check bills for fraud.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card and check transactions to complete customer purchases.
- Developed and delivered engaging sales presentations to convey product benefits.
Education
GED -
ITECI
Ensenada, Mx07.2019
Skills
- Transaction Approvals
- Adaptability and Dependability
- Team Leadership
- Cashier Training
- Flexible Schedule
- Positive Attitude
- Store Opening and Closing
- Customer Service
- Cash Handling
- Money Handling
- Decision Making
- Problem Solving
- Multitasking Abilities
- Critical Thinking
- Stress Management
- Customer Service Excellence
- Returns Processing
- Product Restocking
- Payment Collection
- Product Recommendations
- Spirit, Wine, and Beer Expertise
cooking and patisserie
studied for 6 months in culinary art school back in my home town when i discover my passion for patisserie and gave me the opportunity to have my own small bussines and make dessert tables for party's for my family, friends and many more costumers!
Languages
Spanish
Full Professional
Timeline
Cashier Team Lead
McDonald's
07.2023 - Current
Retail Sales Associate
Ross Dress For Less
03.2023 - 07.2023
Cashier
Mexican Restaurants
12.2022 - 07.2023
GED -
ITECI