Alondra Montes
Baldwin Park,United States
Summary
Dynamic sales professional with a proven track record at United Rentals, excelling in revenue generation and relationship building. Skilled in sales strategy and customer service, I consistently achieved sales targets while enhancing client satisfaction. My leadership in training and team management has driven significant improvements in performance and operational efficiency.
Overview
7
7
years of professional experience
Work History
Inside Sales Representative
United Rentals
Montclair, California
07.2025 - Current
- Managed inbound and outbound sales calls, delivering equipment recommendations for customer projects.
- Quoted rental equipment pricing, prepared contracts, and processed orders for timely service delivery.
- Cultivated relationships with key accounts, contractors, and project managers to enhance repeat business.
- Collaborated with operations team and outside sales representatives to coordinate deliveries and support.
- Assisted in branch operations, tracking inventory, coordinating logistics, and resolving equipment availability issues.
- Achieved or surpassed monthly sales targets, boosting branch revenue and customer satisfaction scores.
- Promoted safety awareness and ensured compliance with operational standards of United Rentals.
Sales Manager
Falcon Wheels
Pomona, United States
09.2023 - Current
- Manage 100+ accounts, consistently increasing sales by 20% quarterly.
- Develop and implement strategies to boost revenue and market presence.
- Led cross-functional teams to execute strategic plans, resulting in substantial improvements in market penetration.
- Trained new employees, enhancing team performance and adherence to policies.
- Resolved customer complaints, improving satisfaction and retention rates.
- Educated customers on product features for informed purchasing decisions.
- Enhanced customer loyalty by tailoring product suggestions, resulting in noticeable improvements in repeat business.
- Conducted precise inventory audits, resolving system discrepancies and ensuring stock accuracy.
Retail Sales Manager
O'Reilly Auto Parts
El Monte, United States
08.2020 - 08.2023
- Processed diverse transactions with a focus on accuracy and efficiency.
- Trained new employees to enhance team performance and policy adherence.
- Resolved customer complaints, improving satisfaction and boosting retention rates.
- Streamlined inventory processes, significantly enhancing stock accuracy and minimizing discrepancies.
Retail Sales Specialist
AutoZone
Baldwin Park, United States
10.2018 - 08.2020
- Increased customer satisfaction by offering personalized product suggestions.
- Conducted monthly cycle counts to resolve inventory discrepancies.
- Guided customers on product features for informed purchasing decisions.
- Strengthened customer loyalty through tailored recommendations, boosting repeat business.
- Executed precise inventory audits to maintain stock accuracy.
- Collaborated to streamline checkout processes, enhancing efficiency and reducing wait times.
Education
Bachelor of Science - Business Administration- E-commerce
California Polytechnic State University
Pomona, CA06.2020
Minor - Management And Leadership
California Polytechnic State University
Pomona, CA06.2020
Skills
- Relationship Building
- Sales Training
- Staff Management
- Sales Strategy
- B2B Sales
- Customer Service
- Event Planning
- Inventory Management
- Team Leadership
- Negotiation
- Conflict Resolution
- Order processing
- Customer relationship management
- Revenue generation
- Customer service
Languages
- English, Native
- Spanish, Native
Timeline
Inside Sales Representative
United Rentals
07.2025 - Current
Sales Manager
Falcon Wheels
09.2023 - Current
Retail Sales Manager
O'Reilly Auto Parts
08.2020 - 08.2023
Retail Sales Specialist
AutoZone
10.2018 - 08.2020
Bachelor of Science - Business Administration- E-commerce
California Polytechnic State University
Minor - Management And Leadership
California Polytechnic State University