Alondra Rodriguez Guzman
US Army
Tacoma,WA
1
Language
7
years of professional experience
Proactive and organized professional with extensive experience in patient administration. Known for strong teamwork and attention to detail, contributing to streamlined processes that ensure compliance and enhance patient experiences. Eager to support healthcare operations with a focus on quality service delivery.
Work History
Patient Administration Specialist
6 Years 11 Months- Managed electronic health record system, maintaining accurate patient data and documentation standards.
- Coordinated patient appointments and admissions, ensuring timely processing of medical records.
- Enhanced patient communication strategies, improving overall satisfaction and compliance with treatment plans.
- Collaborated with medical teams to streamline administrative processes, reducing wait times for patients.
- Provided exceptional customer service, addressing patient concerns promptly and professionally.
- Streamlined appointment scheduling process for increased patient accessibility and convenience.
- Ensured compliance with healthcare regulations through meticulous attention to detail in documentation practices.
- Achieved smoother patient flow by effectively coordinating admissions, transfers, and discharges.
- Greeted and assisted patients with check-in procedures.
- Followed document protocols to safeguard confidentiality of patient records.
Education
High School Diploma
Skills
Operational efficiency
Medical records management
HIPAA compliance
Healthcare compliance
Administrative support
Effective communication
Organizational growth
Time management
Teamwork
Customer service
Professionalism and ethics
Punctual and hardworking
Languages
Spanish
Native or Bilingual
Timeline
Patient Administration Specialist
US Army
07.2019 - 06.2026Read More
Robert M Shoemaker High School
High School Diploma
Read More