ALONNA BAILEY
Charlotte,NC
Summary
Dynamic senior administrative professional with over 10 years of experience delivering high-level executive and operational support in both public and private sectors, including more than 2 years of effective remote work. Recognized as a trusted partner to senior leaders, with expertise in calendar and travel management, cross-functional coordination, event logistics, and handling confidential communications. Proven ability to thrive in fast-paced, regulated environments while maintaining a strong focus on organizational efficiency and strategic alignment. Committed to enhancing productivity through meticulous attention to detail and proactive problem-solving skills.
Overview
12
12
years of professional experience
Work History
Senior Administrative Assistant
Greene Thumb Ink, LLC
04.2025 - Current
- Oversaw comprehensive travel planning and logistics management for contracted employees across the country.
- Streamlined calendar management and meeting logistics for owners, ensuring effective communication and support for leadership initiatives across diverse time zones.
- Compiled and organized reports, contracts, and event documentation with a focus on accuracy and confidentiality.
- Fostered partnerships with vendors and venues, coordinating with internal teams to streamline event setup and execution.
- Facilitated operational support in remote and hybrid work environments.
Executive Assistant
City of Charlotte
05.2019 - 03.2025
- Delivered comprehensive executive support to multiple senior leaders, ensuring seamless operations.
- Orchestrated travel coordination for domestic and international trips to optimize budget expenditures.
- Coordinated logistics and agendas for more than 50 annual leadership meetings, town halls, and executive events, ensuring alignment with corporate objectives.
- Oversaw management of confidential communications calendars and briefing materials.
- Facilitated cross-departmental collaboration to advance executive priorities.
- Managed payroll operations across several departments, facilitating efficient financial transactions.
- Acquired extensive hybrid and remote work experience in this role.
Team Lead, Operations Support
City of Charlotte
09.2013 - 03.2019
- Provided administrative and reporting support to operations leadership, improving team efficiency and service outcomes.
- Managed daily operations while providing expert guidance as escalation point for intricate problem-solving.
- Supported quality assurance initiatives and performance reporting.
- Served as a key point of contact, ensuring alignment between leadership, internal teams, and external stakeholders.
- Executed opening and closing protocols to ensure safety and security of the facility.
- Led cross-functional teams to enhance operational efficiencies and streamline project workflows.
Education
Political Science & Communications
Fairleigh Dickinson University
Madison, NJSkills
- Executive & Senior Administrative Support
- Remote & Hybrid Operations
- Calendar management
- Global travel logistics
- Strategic planning for meetings and events
- Data confidentiality practices
- Records management specialist
- Expense management
- Consistently trustworthy
- Knowledgeable in AI application
- Business development acumen
- Project coordination expertise
- Proficient in Microsoft office suite
Timeline
Senior Administrative Assistant
Greene Thumb Ink, LLC
04.2025 - Current
Executive Assistant
City of Charlotte
05.2019 - 03.2025
Team Lead, Operations Support
City of Charlotte
09.2013 - 03.2019
Political Science & Communications
Fairleigh Dickinson University