Alonzo Ramos
Visalia,CA
Summary
Proven track record in customer service, combining effective problem-solving and cash management skills to enhance customer satisfaction and operational efficiency.
Dynamic store manager experienced in fostering team collaboration and optimizing store operations. Recognized for innovative merchandising strategies that boost sales and create a positive work environment.
Overview
9
9
years of professional experience
Work History
Store Manager
Pro 1
01.2025 - 12.2025
- Resolved customer inquiries and complaints effectively, enhancing overall satisfaction.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Warehouse Loader
United Parcel Service, UPS
04.2022 - 10.2024
- Collaborated with team members to optimize loading schedules and enhance workflow efficiency.
- Trained new hires on best practices for loading techniques and safety protocols, improving onboarding effectiveness.
- Monitored package quality during loading operations, ensuring adherence to company standards for delivery readiness.
- Consistently met performance targets for speed, accuracy, and quality within demanding deadline-driven situations.
- Optimized workflow within the warehouse team by effectively prioritizing tasks based on urgency or importance during peak times or busy seasons.
Warehouse Worker
Polymerpak
09.2023 - 03.2024
- Operated forklifts to transport materials efficiently within warehouse environment
- Loaded and unloaded shipments accurately to maintain inventory accuracy
- Collaborated with team members to improve workflow and reduce downtime
- Trained new employees on forklift operation and safety procedures
- Ensured safe work environment by following all safety guidelines and wearing appropriate personal protective equipment.
- Maintained accurate records of inventory movements using warehouse management systems
Wildland Firefighter
Franco Reforestation
06.2017 - 02.2022
- Collaborated with team members to execute strategic fire suppression tactics during high-risk situations.
- Conducted safety inspections to ensure compliance with established protocols and minimize hazards.
- Optimized firefighter performance through active participation in daily physical training sessions designed to maintain endurance levels.
- Contributed to successful firefighting operations by maintaining optimal physical fitness and mental preparedness.
- Cut and cleared brush and dug trenches to create fire lines using axes, chainsaws or shovels.
Education
High School Diploma -
Strathmore Spartans High School
Strathmore, CA06-2017
Skills
- Customer relations
- Multitasking and organization
- Package handling
- Loading and unloading
- Forklift operator certification
- Warehouse safety
- Physical fitness and endurance
- Flexible and adaptable
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Store Manager
Pro 1
01.2025 - 12.2025
Warehouse Worker
Polymerpak
09.2023 - 03.2024
Warehouse Loader
United Parcel Service, UPS
04.2022 - 10.2024
Wildland Firefighter
Franco Reforestation
06.2017 - 02.2022
High School Diploma -
Strathmore Spartans High School