Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seasoned Mortgage Specialist with superior understanding knowledge of mortgages and real estate law. Dependable and passionate about helping families across all states.
Hi, I’m
Alpa Desai
Tampa,FL
Summary
Overview
18
years of professional experience
1
Certification
Work History
USAA
Real Estate Closer
06.2020 - 04.2024
Job overview
- Reviewed sales contracts, addendums, home insurance policies, various Inspections required by NOV, title commitments, etc
- Collaborated with title companies to balance Closing Disclosure Order funds and release funding authorization to close loan
- Monitored all newly input files to ensure that early disclosures don't extend past RESPA required delivery date
- Utilized and refined numerous tracking reports and checklists to ensure that each loan closed without violating policy, regulation or procedure
- Researched, analyzed, and evaluated information input by the loan officer and processor for each pending file before closing to avoid potential risks
- Addressed and corrected errors caught during review before the final closing package is generated.
- Coordinated scheduling of closings with clients, attorneys, and lenders for a smooth transaction process.
- Increased efficiency with proactive task prioritization during high-volume periods of real estate transactions.
- Developed strong working relationships with local real estate professionals to secure repeat business for the company.
- Maintained accurate financial records by diligently recording all fees associated with each transaction.
Eagle Home Mortgage
Mortgage Loan Processor Assistant
06.2019 - 06.2020
Job overview
- Ordered all necessary supporting documentation such as Verification of employment, Title, Appraisal, Transcripts, etc
- Submitted files to underwriting and communicated with borrower/realtor/3rd parties to provide status reports
- Analyzed information regarding a borrower's income, assets, credit and debts
- Reviewed documents of received information for completeness for the file
- Processing of real estate loan files, paperless/conventional ordering of insurance binders, credit report supplement, occasionally ordering of updated/correction to appraisal and title work
- Confirmation of Social Security numbers.
- Aided in reducing processing time by conducting thorough pre-underwriting reviews of all loan documentation.
- Facilitated clear communication channels among all stakeholders involved in the mortgage lending process.
- Assisted in the preparation of loan files for submission to underwriting, improving overall efficiency.
- Handled sensitive client information discreetly while adhering to strict privacy protocols.
- Served as liaison between borrowers, realtors, and lenders to foster strong relationships and enhance communication.
Planet Home Lending, LLC
Quality Control
02.2017 - 06.2019
Job overview
- Provided technical support, training and assistance to team members
- Monitored, tracked and reported audit results to upper management
- Maintain accurate records and reports
- Perform audits on loan servicing sector.
- Inspected and checked outgoing orders for quality control.
- Streamlined quality control procedures for increased efficiency and reduced production downtime.
- Implemented and maintained quality control systems to verify product compliance.
Prime
Asset Manager
07.2014 - 11.2016
Job overview
- Maximized the total return for each assigned asset through analysis of property productivities and identifying opportunities for improved performance
- Collaborated with 3rd party property managers, leasing agents and REO agents
- Involved in the due diligence process and assist the effort of originating and negotiation of debt financing
- Managed coordination of post-acquisition activities and integration of asset into the firm's ownership portfolio
- Analyzed tax return and financial statement for Self-Employer to determine Loan to Debt ratio
- Reviewed title search for lien, encumbrance like HOA, tax and mechanics, etc
- Oversaw asset disposition processes.
- Managed risk by conducting thorough due diligence and regular portfolio reviews.
- Proactively identified areas for process improvement, driving increased efficiency throughout the organization.
- Collaborated with legal teams to ensure compliance with regulatory requirements and industry best practices.
- Mentored junior team members, fostering an environment of continuous learning and professional development.
HSBC
Short Sale / Deed in Lieu
01.2009 - 01.2014
Job overview
- Analyzed Real Estate accounts to ascertain and initiate appropriate actions
- Reviewed and negotiated the appropriate exit strategy to help customers avoid foreclosure
- Resolved issues such as missing information, incomplete, inaccurate or contradictory information
- Extracted and analyzed deeds, deeds of trust/mortgages, easements, judgments, tax assessments.
- Managed multiple applications simultaneously while maintaining organization and attention to detail for each case.
- Strengthened relationships with real estate agents, attorneys, and other professionals through consistent collaboration on short sale cases.
- Assessed property valuations accurately using comparative market analysis techniques, ensuring accurate representation of value during negotiations with lenders.
HSBC
Foreclosure Specialist
01.2006 - 01.2009
Job overview
- Computed senior mortgage payoff on a file on a presale basis
- Monitored Senior lien files to obtain sales results
- Completed documentation on accounts in a timely manner
- Resolved any issues that arose in reviewing the account that is being charged off a loan
- Provided technical and functional guidance to new or inexperienced team members.
- Gathered information regarding lien payoff amounts, tax data and credit standing.
- Developed customized strategies for each client''s unique situation to expedite the resolution of their foreclosure cases.
- Troubleshot and resolved any issues that arose during the foreclosure process, minimizing potential delays.
- Improved accuracy of documentation by thoroughly reviewing all paperwork and identifying any errors or discrepancies.
Education
Southwestern Oklahoma State UniversityWeatherford, OK
Bachelor of Science from Computer Science
12.2001
University Overview
Minor: Finance
Skills
- MS Office Suite
- QuickBooks
- Cadence
- Black Knight
- DocuSign
- Dropbox
- Closing Disclosure
- Client Communication
- Insurance Verification
- Document Preparation
- Underwriting knowledge
- Mortgage lending
- Legal Compliance
- Title Examination
- Real Estate Law
- Escrow management
- Settlement Statement
- Recording Documents
- Loan Verification
- Disbursement Processing
- Organization and Planning
- Legal Document Preparation
- Appraisal procedures
- Financing requirements
Certification
Licensed 2-15 Life, Health & Variable Annuity Insurance
Timeline
Real Estate Closer
USAA
06.2020 - 04.2024
Mortgage Loan Processor Assistant
Eagle Home Mortgage
06.2019 - 06.2020
Quality Control
Planet Home Lending, LLC
02.2017 - 06.2019
Asset Manager
Prime
07.2014 - 11.2016
Short Sale / Deed in Lieu
HSBC
01.2009 - 01.2014
Foreclosure Specialist
HSBC
01.2006 - 01.2009
Southwestern Oklahoma State University
Bachelor of Science from Computer Science