Alpha Wendy
Summary
Experienced Assistant Manager and Administrative Assistant with a proven ability to optimize operations and boost team productivity. Skilled in utilizing Salesforce and Microsoft Office, particularly in streamlining document management processes and cultivating effective communication to establish enduring connections. Acknowledged for exceptional problem-solving skills and strong leadership, leading to enhanced staff performance and overall satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Sunstates Security- Citi Bank
US
05.2023 - Current
- Collaborate with teams to meet objectives and maintain efficiency in high-pressure situations.
- Conduct data audits maintaining accuracy to aid state and federal missions effectively.
- Manage emails and inquiries, provide information, and keep office operations running smoothly
- Directed team meetings to address obstacles and enhance collaboration.
Finance Clerk
US Army National Guard
Somerset, NJ, US
01.2023 - Current
- Manage accounts payable and receivable, ensuring all transactions were recorded accurately and on time.
- Provide excellent customer service when addressing inquiries related to billing or account issues, resolving disputes efficiently and professionally.
- Maintain organized filing system for easy access to important financial documents.
- Document financial data, files and records for contracted vendors.
- Manage vendor relationships effectively, negotiating payment terms that aligned with company objectives while fostering positive working relationships.
- Reduce discrepancies in financial records through meticulous attention to detail and thorough data verification.
Assistant Manager
Sevita Inc.
Lincoln Park, NJ, US
08.2021 - 12.2024
- Enhanced team interactions by effectively managing meetings and supporting report creation.
- Handled daily operations, addressing concerns to maintain an efficient workflow
- Developed strong relationships with families and healthcare providers through transparent communication.
- Created and updated care plans for residents, quickly resolving any issues to keep things running smoothly
- Monitored staff to ensure compliance with quality care standards.
Education
High School Diploma -
Penn Foster High School
Associate Of Applied Science - Information Technology
Essex County College
Newark, NJSkills
- Microsoft Office
- Salesforce
- Customer Service
- MySQL
- Python
- Data Entry
- Administrative Support
Certification
Microsoft SC900
CompTIA Security+
IBM Data Science
Timeline
Administrative Assistant
Sunstates Security- Citi Bank
05.2023 - Current
Finance Clerk
US Army National Guard
01.2023 - Current
Assistant Manager
Sevita Inc.
08.2021 - 12.2024
High School Diploma -
Penn Foster High School
Associate Of Applied Science - Information Technology
Essex County College