Alphonso Benton
Greer,SC
Summary
Proven track record in enhancing warehouse efficiency and customer satisfaction, notably at Upstate University Hospital. Excelled in teamwork and problem-solving, achieving streamlined operations and improved inventory management. Skilled in forklift operation and customer service, demonstrating exceptional time management and collaboration abilities.
Overview
13
13
years of professional experience
Work History
Sales Associate
Walmart
03.2013 - 08.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Certified Forklift Operator
Hammes Staffing
12.2013 - 06.2015
- Upheld company policies on workplace safety and health standards while executing daily job responsibilities.
- Transported goods between warehouse locations according to shipment and storage needs.
- Exceeded expectations in maintaining excellent attendance, punctuality, and reliability throughout employment tenure.
- Removed orders from storage, wrapped and staged for shipments.
- Improved warehouse efficiency by expertly operating forklifts and pallet jacks to transport materials.
- Assisted in conducting routine inventory audits, ensuring accurate stock counts and identifying discrepancies for prompt resolution.
Auto Auction Driver
CNY Auto Auction
05.2010 - 01.2013
- Assisted in maintaining a clean and organized work area, contributing to a more efficient and safe working environment.
- Streamlined auction processes by assisting with vehicle staging, organization, and inspection preparation tasks.
- Ensured timely delivery of vehicles for auction through effective time management and route planning.
- Increased overall productivity by quickly adapting to varying weather conditions and maintaining focus during long shifts.
- Supported the auction team by completing various administrative tasks such as data entry, paperwork processing, and customer communications when necessary.
Central Distribution
Upstate University Hospital
02.2009 - 04.2010
- Controlled inventory turnover rates by implementing an effective cycle counting program that identified discrepancies quickly.
- Achieved timely order fulfillment by overseeing daily warehouse activities and ensuring proper allocation of resources.
- Streamlined receiving processes through proper scheduling of inbound shipments, reducing delays in product availability.
- Optimized distribution center operations by implementing efficient inventory management systems and streamlining processes.
- Implemented continuous improvement initiatives, identifying areas for process optimization and driving change to maximize efficiency.
Folk Lift Operator
A.h. Harrison & Sons
06.2005 - 03.2008
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Unloaded materials and goods at designated locations for best project availability.
- Transported goods between warehouse locations according to shipment and storage needs.
Education
High School Diploma -
George Fowler High School
Syracuse, NY06.1986
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Timeline
Certified Forklift Operator
Hammes Staffing
12.2013 - 06.2015
Sales Associate
Walmart
03.2013 - 08.2018
Auto Auction Driver
CNY Auto Auction
05.2010 - 01.2013
Central Distribution
Upstate University Hospital
02.2009 - 04.2010
Folk Lift Operator
A.h. Harrison & Sons
06.2005 - 03.2008
High School Diploma -
George Fowler High School