Summary
Overview
Work History
Education
Skills
love the Arts
Timeline
Generic

Alphonso Gowah

Fargo,ND

Summary

Accomplished Assistant Director offering 2 years of experience and looking for challenging, growth-oriented position. Adept at developing solid partnerships, cementing public support and building strong teams. Seeking to apply expertise toward organization roles. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service position. Ready to help team achieve company goals.

Overview

6
6
years of professional experience

Work History

Supervisor

Five Guys Burger And Fries
Fargo, ND
12.2018 - 06.2022
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Interviewed, hired and trained new employees for production positions.

Assistant Drive Thru Director

Chick-fil-A
Fargo, ND
03.2020 - Current
  • Developed and executed solid plans to increase sales by 20%through Drive Thru every year and won best drive thru three years straight.
  • Devised a six hour plan to better number of people going through Drive Thru every hour. Focusing on lunch hours and dinner hours compared to numbers of other branches.
  • Trained four new leaders to run a multi-million dollar business effectively. Worked with Marketing Director to enhance and increase existing and new partnerships.
  • Produced a tangible plan that no other business has done and created a plan to teach other leaders how to effectively run the process. Promotions added to every meal to create awareness of changes throughout the business and get our guests involved.

Education

No Degree - Health And Physical Education

Valley City State University
Valley City, ND

High School Diploma -

Fargo South High School
Fargo, ND
03.2016

Skills

  • Direct Mail
  • Tracking Donations
  • Student Mentorship
  • Organizational Fundraising
  • Self-motivated professional
  • Reporting and Analysis
  • Flexible & Adaptable
  • Customer Service
  • Conflict resolution
  • Microsoft Office

love the Arts

My love for literature has grown over the years and continues to grow. I love reading leadership genres and applying it in my position of occupation. I am also a growing writer and author. excelling in public speaking, motivational speaking and youth mentorship.

Timeline

Assistant Drive Thru Director

Chick-fil-A
03.2020 - Current

Supervisor

Five Guys Burger And Fries
12.2018 - 06.2022

No Degree - Health And Physical Education

Valley City State University

High School Diploma -

Fargo South High School

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Alphonso Gowah