Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Altagracia Hernandez

Lawrence,MA

Summary

Professional assembler with strong background in precision assembly and clean room protocols. Proven track record in maintaining high standards of quality and safety while working collaboratively within team. Skilled in handling delicate components, adhering to stringent cleanliness procedures, and adapting to evolving production requirements. Known for reliability, adaptability, and results-focused approach.

Overview

9
9
years of professional experience

Work History

Wax Specialist

European Wax Center
07.2023 - Current
  • Enhanced client satisfaction by providing high-quality waxing services and maintaining a clean workspace.
  • Developed strong client relationships through effective communication skills and empathetic listening during consultations.
  • Maintained strict adherence to sanitation guidelines, promoting a safe and hygienic environment.
  • Increased repeat business through excellent customer service and personalized treatment recommendations.
  • Assisted in training new Wax Specialists, sharing best practices and techniques for efficient service delivery.

Sales Associate

Route 128
09.2022 - 06.2023
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Clean Room Assembler

NT Medical
04.2016 - 09.2022
  • Collaborated with team members to streamline production processes, resulting in improved workflow and reduced downtime.
  • Sustained and maintained 5S standards and continuous improvement activities.
  • Supported cross-functional teams as needed, demonstrating flexibility in adapting to different project requirements within the cleanroom environment.
  • Reduced assembly errors by consistently following detailed work instructions and protocols.
  • Build Connectors and pre-test them.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Soldering resistors, Washed and dried them in a clean room environment.
  • Machine operated
  • Utilized label application equipment to label tubes, containers and boxes.
  • Performed cleaning techniques by thoroughly vacuuming clean room area, removing trash and bio-hazard materials and mopping walls, ceilings and floors.
  • Checked parts to verify quality levels and provide feedback to operators.
  • Identified and corrected defects to bring completed products in line with tolerances.

Education

Cosmetologist -

Empire Beauty School
Lowell, MA
01-2011

High School Diploma -

Lawrence High School
Lawrence, MA
06-2009

Skills

  • Strong customer service
  • Brazilian bikini wax trained
  • Ingrown hair prevention
  • Hygiene and cleanliness

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Wax Specialist

European Wax Center
07.2023 - Current

Sales Associate

Route 128
09.2022 - 06.2023

Clean Room Assembler

NT Medical
04.2016 - 09.2022

Cosmetologist -

Empire Beauty School

High School Diploma -

Lawrence High School

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