AlTashia Bridgett
Orlando,FL
Summary
Driven professional with extensive experience in customer service and cash handling, notably as a Cashier Team Lead at Panera Bread. Excelled in enhancing customer satisfaction and streamlining payment processes, demonstrating exceptional reliability and a strong work ethic. Skilled in cash drawer balancing and staff training, I significantly contributed to maintaining high service levels and operational efficiency.
Overview
4
4
years of professional experience
Work History
CASHIER
SSP AMERICA
05.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Stocked, tagged and displayed merchandise as required.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
MLS Cleaning
Detailing Cleaning Services
09.2023 - 04.2024
- Provided exceptional customer service through clear communication, professional demeanor, and effective problem-solving skills.
- Enhanced customer satisfaction by providing timely and accurate shipment updates and tracking information.
- Coordinated post-entry activities on customer's behalf.
- Leveraged extensive knowledge of tariff classifications to accurately assign correct codes to imported goods for customs processing purposes.
Cashier
Fresh Kitchen
09.2022 - 02.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier Team Lead
Brooklyn Water Bagels
08.2021 - 04.2022
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Trained team members on cash register operation and cash handling.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
Cashier Team Lead
Panera Bread
08.2020 - 04.2021
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
Education
High School Diploma -
Spanish River High School
Boca Raton, FL06.2022
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Cleaning and sanitizing
- Customer service excellence
- Money Handling
- Reliability and punctuality
- Cash handling and management
- Cash Register Operation
- Order Taking
- Basic Math Competence
- Payment Processing
- Product restocking
- Refunds and exchanges
- Cash Drawer Balancing
- Staff Training
- Refund handling
- Guest inquiries
Timeline
CASHIER
SSP AMERICA
05.2024 - Current
MLS Cleaning
Detailing Cleaning Services
09.2023 - 04.2024
Cashier
Fresh Kitchen
09.2022 - 02.2023
Cashier Team Lead
Brooklyn Water Bagels
08.2021 - 04.2022
Cashier Team Lead
Panera Bread
08.2020 - 04.2021
High School Diploma -
Spanish River High School