Althea Beck
Rochester
Summary
Dedicated with strong customer service skills. Known for maintaining a positive atmosphere, managing inventory efficiently, and resolving conflicts effectively to enhance the customer experience.
Overview
3
3
years of professional experience
2026
2026
years of post-secondary education
Work History
Cashier
Village Pizza
Rochester
04.2023 - Current
- Maintained a clean and organized work area to enhance customer experience.
- Coordinated with kitchen staff to ensure timely order fulfillment.
- Managed inventory levels by restocking supplies as needed throughout shifts.
- Trained new cashiers on procedures and customer service standards effectively.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Provided excellent customer service to enhance dining experiences.
- Assisted in food preparation and ensured cleanliness in serving areas.
- Collaborated with kitchen staff to communicate special requests and dietary needs.
- Handled customer complaints with professionalism to maintain a positive atmosphere.
- Maintained knowledge of menu items and daily specials for informed recommendations.
- Delivered food items to customers at their tables in a friendly, courteous manner.
- Cleared dishes between courses and after guests finished dining.
- Ensured that all orders were taken correctly and in a timely manner.
- Bussed tables quickly and efficiently while maintaining a neat appearance of the dining area.
Education
Spaulding High School
Rochester, NHSkills
- Customer service
- Team collaboration
- Food safety knowledge
- Inventory management
- Order accuracy
- Conflict resolution
- Cleaning and sanitizing
- Order taking
- Empathy and patience
- Basic math
- Customer relations
- CPR certified
- Reliability
- Communication skills
- Problem solving
- Team work
Timeline
Cashier
Village Pizza
04.2023 - Current
Spaulding High School