Alvin John
St. Johns,FL
Summary
Versatile team member with exemplary cash register system skills and proven commitment to store cleanliness and safety. Determined to lead and promote high levels of customer service and engagement efforts. Entry-level Food Runner and true team player remains cool under extreme pressure in high-tempo kitchens. Takes direction well and consistently meets schedule requirements. Backs up servers, back bars and kitchen staff to deliver outstanding customer service to patrons.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier Team Lead
Papa John's Pizza
06.2022 - 05.2023
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Food Runner
Ember & Iron
10.2021 - 03.2022
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Collaborated well with other food runners to deliver orders accurately.
- Delivered correct food items to tables according to order documentation.
Education
High School Diploma -
University of Central Florida
Orlando, FL05.2026
Skills
- Customer Service
- Team Leadership
- Cash Handling
- Punctual and Reliable
- Adaptability and Dependability
- Effective Multitasking
Certification
- Certified in Microsoft Word, Excel, and Powerpoint
- Certification in Intuit Quickbooks 2019
Timeline
Cashier Team Lead
Papa John's Pizza
06.2022 - 05.2023
Food Runner
Ember & Iron
10.2021 - 03.2022
High School Diploma -
University of Central Florida