Alvin Jolivette
Spring
Summary
Dynamic insurance agent with a proven track record at WellCare, excelling in customer service and sales. Skilled in cross-selling and generating leads, I consistently surpassed sales targets while fostering strong client relationships. My professionalism and ethical approach ensure clients receive tailored coverage solutions, enhancing their overall experience.
Overview
27
27
years of professional experience
Work History
Insurance Agent
WellCare
03.2019 - 05.2025
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Cross-sold insurance products to existing clients to reach sales targets.
- Expanded client base by actively prospecting for new business opportunities and generating referrals.
Insurance Agent
Universal American Insurance
01.2010 - 04.2019
- Contributed to agency success by consistently meeting or exceeding monthly sales targets.
- Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
- Developed strong relationships with clients through consistent communication and exceptional customer service.
Independent Insurance Agent
Self-Farmers Insurance Agency
03.2002 - 06.2010
- Cross-sold insurance products to existing clients to reach sales targets.
- Generated leads through cold-calling, networking and other outreach methods.
- Created sources for continuous client referrals within community and with businesses using extensive networking skills.
- Boosted sales revenue by building strong relationships with clients and identifying cross-selling opportunities.
- Developed and maintained professional relationships with other industry professionals, such as financial advisors and real estate agents, to provide a well-rounded approach to client service.
Insurance Agent
Reliable Life Insurance
04.1998 - 02.2002
Education
Bachelor of Science - Computer And Information Sciences
Texas Southern University
Houston, TX05-1992
Skills
- Customer service
- Licensed insurance agent
- Professionalism and ethics
- Quotes and sales
Top ranked agent
Ranked number one in sales throughout Wellcare company in 2020
Timeline
Insurance Agent
WellCare
03.2019 - 05.2025
Insurance Agent
Universal American Insurance
01.2010 - 04.2019
Independent Insurance Agent
Self-Farmers Insurance Agency
03.2002 - 06.2010
Insurance Agent
Reliable Life Insurance
04.1998 - 02.2002
Bachelor of Science - Computer And Information Sciences
Texas Southern University
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