Alvin Perez
Tujunga,CA
Summary
Dynamic Manager with a proven track record at Aliro, enhancing customer satisfaction and streamlining operations. Excelled in demand forecasting and inventory management, reducing stockouts significantly. Skilled in bilingual communication and complex problem-solving, fostering team collaboration and leading by example. Achieved remarkable accuracy in financial transactions, promoting repeat business through exceptional service.
Overview
2
2
years of professional experience
Work History
Manager
Aliro
2021.10 - 2023.12
- Greeted customers entering store and responded promptly to customer needs.
- Stored partial containers in correct inventory location.
- Optimized inventory levels through demand forecasting and advanced planning techniques, reducing stockouts and excess inventory costs.
- Kept tool, material, and equipment inventory updated.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
High School Diploma -
Verdugo Hills Senior High School
Tujunga, CA06.2021
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Math Skills
- Bilingual spanish and english
- Problem-Solving
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
Timeline
Manager
Aliro
2021.10 - 2023.12
High School Diploma -
Verdugo Hills Senior High School