Alxsys Metz
Parma,OH
Summary
Dynamic and professional Hostess with a proven track record at Canary’s Restaurant, excelling in customer service and effective multitasking. Recognized for fostering a welcoming atmosphere and efficiently managing reservations. Demonstrates strong phone etiquette and a calm demeanor, ensuring guest satisfaction and comfort throughout their dining experience.
Overview
2
2
years of professional experience
Work History
Hostess
Canary’s Restaurant
Cleveland, OH
05.2024 - Current
- Greeted and seated guests promptly, ensuring positive first impressions.
- Managed reservations and waitlists efficiently using restaurant management software.
- Assisted in maintaining cleanliness and organization of dining area during service hours.
- Collaborated with servers to ensure seamless communication regarding guest needs.
- Handled guest inquiries and complaints with professionalism, fostering a welcoming atmosphere.
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Education
No Degree -
ValleyForge Highschool
Parma Heights,OhioSkills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Cleaning and sanitation
- Customer service expertise
- Calm demeanor
- Positive and professional
- Hospitality and accommodation
Timeline
Hostess
Canary’s Restaurant
05.2024 - Current
No Degree -
ValleyForge Highschool