Alyson McCarthy
Austin,TX
Summary
Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences. Dedicated to creating and being part of a positive and collaborative work environment. Enthusiastic and motivated individual passionate about customer service.
Overview
1
1
year of professional experience
Work History
Customer Service Associate
Walgreens
01.2023 - 05.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in positive outcomes and feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Reliably switched between different roles around the store as needed.
Lead Teacher
La Petite Academy Inc.
04.2024 - Current
- Maintained patience and level-headedness in diverse situations.
- Created professional and lasting relationships with coworkers through communication and collaboration.
- Adapted to new and challenging situations daily with a level head and helpful solutions.
- Established positive relationships with parents through regular communication and mutual care for their child's well-being.
Education
Master of Arts - Psychology
Texas State University
San Marcos, TXSkills
- Customer Service
- Problem Resolution
- Team Collaboration
- Complex Problem-Solving
- Work Ethic
- Desire for Customer Satisfaction
Hobbies
- Painting
- Crocheting
- Drawing
- Makeup
Timeline
Lead Teacher
La Petite Academy Inc.
04.2024 - Current
Customer Service Associate
Walgreens
01.2023 - 05.2023
Master of Arts - Psychology
Texas State University