Alyah Rodriguez
Eagle Pass,TX
Summary
Adept at enhancing operational efficiency and team collaboration, I am a Tax Collector Cashier at City of Eagle Pass and excelled in inventory and cash control at Claire's Stores Inc. My blend of interpersonal communication and organizational skills, coupled with a proven track record in problem-solving, positions me as a valuable asset to any team.
Overview
4
4
years of professional experience
Work History
Tax Collector
City of Eagle Pass
Eagle Pass, TX
10.2023 - Current
- Reduced delinquent accounts through diligent follow-up on outstanding balances and negotiating payment plans.
- Optimized workflows by regularly evaluating department processes and making recommendations for improvement where necessary.
- Safeguarded sensitive taxpayer information through strict adherence to data security protocols within the department''s record-keeping systems.
- Helped many people complete their payments on time with informing them on upcoming due dates.
- Helped with filling out garage sale permits for citizens in the community to have, and making sure their up to date with any changes that the city may have changed.
Recreation Specialist
City of Eagle Pass
Eagle Pass, TX
06.2023 - 08.2023
- Look after kids for the summer program that we had every summer.
- Was in charge of handling money for any local trips that the kids had every week.
- Provided kids with activities to keep them entertained and occupied.
- Made up games and activities for everyone to participate in, and made sure to keep gym area clean for the next day.
Cashier Team Lead
HEB Grocery Store
Austin, TX
07.2022 - 03.2023
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
Store Manager
Claires Stores Inc
Austin, TX
07.2021 - 02.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Receptionist Administrator
Kyle ER
Kyle, TX
07.2020 - 12.2020
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
Education
Bachelor Of Business Administration - Business Administration And Management
Sul Ross State University
Eagle Pass, TXAssociates Of Applied Science - Human Services
Austin Community College
Austin, TX06.2023
Skills
- Organizational skills
- Time efficient
- Interpersonal communication
- Problem Solving
- Adaptability
- Teamwork
- Skills management
- Public Speaking
- Active Listening
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Tax Collector
City of Eagle Pass
10.2023 - Current
Recreation Specialist
City of Eagle Pass
06.2023 - 08.2023
Cashier Team Lead
HEB Grocery Store
07.2022 - 03.2023
Store Manager
Claires Stores Inc
07.2021 - 02.2022
Receptionist Administrator
Kyle ER
07.2020 - 12.2020
Bachelor Of Business Administration - Business Administration And Management
Sul Ross State University
Associates Of Applied Science - Human Services
Austin Community College