Alyce Oleson
Jonesboro
Summary
Dedicated sales associate with 18 years of experience in enhancing customer satisfaction and promoting positive shopping experiences. Skilled in problem-solving, time management, and maintaining organized store environments.
Overview
18
18
years of professional experience
Work History
Sales Associate
Walmart
Jonesboro, AR
05.2008 - Current
- Assisted customers in locating products and resolving inquiries to enhance shopping experience.
- Operated point-of-sale systems efficiently, ensuring accurate transactions and customer satisfaction.
- Maintained clean, organized store layout to promote a positive shopping environment.
- Collaborated with team members to restock shelves and manage inventory levels effectively.
- Trained new associates on store policies, procedures, and customer service best practices.
- Monitored stock levels and reported discrepancies to management for timely replenishment.
- Developed strong product knowledge to provide informed recommendations and upselling opportunities.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Purchasing Agent
S&H Systems
Jonesboro, AR
10.2025 - 01.2026
- Facilitated smooth operations through accurate tracking of purchase orders, invoices, and payments.
- Maintained complete documentation and records of all purchasing activities.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions, and expedite customer orders.
- Created purchase orders to monitor stock levels, verify purchase requisitions, and expedite customer orders.
Education
High School Diploma -
Harrisburg High School
Harrisburg, ARSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Outgoing personality
- Cash handling
- Verbal/written communication
- Store opening and closing
- Meeting deadlines
- Professional demeanor
- Self-checkout assistance
- Money transfer systems
Timeline
Purchasing Agent
S&H Systems
10.2025 - 01.2026
Sales Associate
Walmart
05.2008 - Current
High School Diploma -
Harrisburg High School