Alyce Sullivan

• Managed patient scheduling and appointment coordination for multiple providers.
• Facilitated communication between patients and medical staff

• pre certification for Botox and Dysport

Send scripts for the botox to specialty pharmacy

• Float between 3 offices to cover other employees

• collect urine entering orders into LabGen and into patients chart

• Intake : taking patients vitals using a vital machine entering vitals into patients chart and rooming the patient

• Collection of copays and balances applying money to balances

• cover operator line as needed

• cover nurse line as needed

• pre certification and scheduling of procedures

• Contact Ins for Authorization for Surgery
• Surgery Scheduling, call patients to schedule procedures contact Rep as needed for cases
• Answering phones
• Pre Procedure Referrals
• Managed patient scheduling and appointment coordination for multiple providers.
• Facilitated communication between patients and medical staff for inquiries and concerns.
• Maintained accurate patient records using electronic health record systems.
• Assisted in training new front office staff on procedures and protocols.
• Implemented best practices for front office workflow and patient engagement strategies.
• Greeted patients, answered phones and scheduled appointments.
• Performed accurate data entry into electronic medical records system.
• Reconciled account balances after each business day.

• Daily log of hospital visits
• Coding
• Post charges for hospital and office
• Registration
• Apply unassigned payments
• Workman's compensation follow up
• Check-in and check-out
• File charts

• Answered patient phone calls
• Schedule patient appointments
• Collect copays and co-insurance percentages for office visits
• Get charts ready for next day visits; make new patient charts
• Pre-authorization for medications
• Bank deposits
• Data entry, coded charge tickets, post charges as needed
• File charts

• Schedule and confirm office appointments
• Answered patient phone calls
• Insurance verification
• Made new patient charts