Alyiana Vasquez
Webster
Summary
Professional leasing consultant with keen focus on delivering exceptional resident experiences and driving leasing performance. Known for fostering collaborative team environments and adapting to dynamic property needs. Expertise in client relations, lease negotiations, and property showings, consistently upholding high standards of professionalism and reliability.
Overview
6
6
years of professional experience
Work History
Apartment Leasing Consultant
D&W Management
08.2021 - 07.2024
- Facilitated property tours, showcasing amenities and fostering positive tenant relationships.
- Assisted in lease administration, ensuring compliance with company policies and regulations.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Maintained detailed records of all leasing transactions, ensuring timely rent collection and accurate financial reporting.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
BDC Representative
Team Gillman Subaru North
10.2020 - 08.2021
- Managed inbound and outbound communication with customers to enhance service experience.
- Collaborated with sales team to streamline appointment scheduling and lead follow-up processes.
- Optimized CRM system usage for efficient tracking of leads, prospects, and client communication history.
- Nurtured existing client relationships through regular check-ins via phone or email correspondence.
- Identified and solved problems with minimal guidance to minimize disruptions to business.
Barista
Starbucks, Barista
12.2018 - 10.2020
- Prepared and served high-quality beverages while maintaining consistent product standards.
- Trained new baristas on equipment operation and customer service protocols to enhance team performance.
- Managed cash register operations, ensuring accurate transactions and balanced cash drawers.
- Maintained cleanliness and organization of work area, adhering to health and safety regulations.
- Collaborated with team members to achieve daily sales goals through effective upselling techniques.
Education
High School Diploma -
Spring High School
06.2018
Skills
- Leasing and sales
- Tenant issue resolution
- Eviction process proficiency
- CRM software
- Appointment setting
- Attention to detail
- Adaptability and flexibility
Languages
Spanish
Professional Working
Timeline
Apartment Leasing Consultant
D&W Management
08.2021 - 07.2024
BDC Representative
Team Gillman Subaru North
10.2020 - 08.2021
Barista
Starbucks, Barista
12.2018 - 10.2020
High School Diploma -
Spring High School
Education
other
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