Alysea Jennings
Portsmouth,VA
Summary
Professional with experience in behavioral health care, prepared for this role. Skilled in patient care, crisis intervention, and therapeutic support with strong communication abilities. Focused on team collaboration and adaptability to changing needs. Reliable and results-driven, with commitment to improving patient outcomes and fostering supportive environment.
Overview
9
9
years of professional experience
Work History
Behavioral Health Technician
Safe Harbor Recovery Center
09.2025 - Current
- Provided direct patient care and support in individual and group therapy settings.
- Monitored patient behaviors, documenting observations to ensure safety and treatment compliance.
- Assisted in developing and implementing personalized treatment plans for diverse patient populations.
- Collaborated with multidisciplinary teams to enhance therapeutic strategies and patient outcomes.
Residental Counselor
Harbor Point Behavioral Health Center
12.2024 - 12.2025
- Facilitated individual and group counseling sessions to support resident emotional and psychological growth.
- Developed personalized care plans in collaboration with healthcare teams to address resident needs.
- Monitored resident behavior and progress, documenting changes and reporting to clinical staff for intervention strategies.
- Implemented therapeutic activities that enhanced residents' coping skills and social interactions.
Package Handler
Fed Ex Ground
11.2021 - 12.2024
- Used hand-held scanners and physical logs to accurately track item movements.
- Assembled, sealed and loaded packages into correct trucks.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
Personal Shopper
Walmart
10.2019 - 11.2021
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Shift Manager
McDonald's
05.2017 - 10.2019
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
Education
High School Diploma -
Broadmoor Senior High School
Baton Rouge, LA05.2016
Skills
- Efficient and Detail-Oriented
- Active listening
- Conflict de-escalation
- Documentation skills
- De-escalation strategies
- Understanding Customer Needs
- Calm and Professional Under Pressure
- Work Order Following
- CPR
- Verbal de-escalation
Timeline
Behavioral Health Technician
Safe Harbor Recovery Center
09.2025 - Current
Residental Counselor
Harbor Point Behavioral Health Center
12.2024 - 12.2025
Package Handler
Fed Ex Ground
11.2021 - 12.2024
Personal Shopper
Walmart
10.2019 - 11.2021
Shift Manager
McDonald's
05.2017 - 10.2019
High School Diploma -
Broadmoor Senior High School