Alysha Torres
Brooklyn,New York
Summary
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients.
Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Caring Home health aide dedicated to offering comprehensive personal support. Talented in cooking meals, organizing schedules and updating documentation. Strong knowledge of emotional, physical and social support strategies. Detail-oriented team player with strong organizational skills.
Ability to handle multiple projects simultaneously with a high degree of accuracy. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Pharmacy Technician
BAY RIDGE RX
10.2021 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Entered and processed patients' prescriptions into internal system.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Collected co-payments or full payments from customers.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Set up and modified patient profiles to include current medications and insurance details.
- Managed opening and closing duties for pharmacy.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Home Health Aide
CITY WIDE HOME HEALTH CARE
12.2019 - 01.2021
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Administered medication as directed by physician.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Provided direct personal care and administrative services to clients.
- Utilized universal precautions and infection control principles in all aspects of care.
- Scheduled and coordinated medical appointments.
- Assisted with end-of-life care.
HOME HEATLH AIDE
QUALITY HOME CARE
07.2017 - 11.2018
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted with end-of-life care.
- Utilized universal precautions and infection control principles in all aspects of care.
- Provided direct personal care and administrative services to clients.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Constructed cognitively stimulating activities.
Education
Bachelor of Science - Psychobiology
Brooklyn College of The City University of New York
Brooklyn, NY09.2022
Core Training Care Giving & Home Health Aide - Home Health Aide
CLINTON INSTITUTE
Brooklyn, NY08.2018
Associate of Arts - Liberal Arts And General Studies
Kingsborough Community College of The City University of New York
Brooklyn, NY03.2017
TRADE SCHOOL - Medical Assistant
FRANKLIN CAREER INSTITUTE, BROOKLYN
Brooklyn, NY09.2015
High School Diploma -
Fort Hamilton High School
Brooklyn, NY08.2013
Skills
- Insurance Billing
- Regulatory Compliance
- FDA Drug Safety Guidelines
- Confidentiality and HIPAA
- Problem-Solving Skills
- Answering Customer Questions
- Patient Education and Counseling
- Team Collaboration
- Insurance Verification
- Patient Counseling
- Coordinating Care
- Critical Thinking
- Cash Handling
- Appointment Scheduling
- Phone and Email Etiquette
- Multitasking and Organization
- Care Plan Management
- Patient Care
- Housekeeping
- Attention to Detail
- Time Management
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Multitasking Abilities
- Auditing
- First Aid/CPR
Timeline
Pharmacy Technician
BAY RIDGE RX
10.2021 - Current
Home Health Aide
CITY WIDE HOME HEALTH CARE
12.2019 - 01.2021
HOME HEATLH AIDE
QUALITY HOME CARE
07.2017 - 11.2018
Bachelor of Science - Psychobiology
Brooklyn College of The City University of New York
Core Training Care Giving & Home Health Aide - Home Health Aide
CLINTON INSTITUTE
Associate of Arts - Liberal Arts And General Studies
Kingsborough Community College of The City University of New York
TRADE SCHOOL - Medical Assistant
FRANKLIN CAREER INSTITUTE, BROOKLYN
High School Diploma -
Fort Hamilton High School