Alysha Vasquez
Edinburg ,TX
Summary
Courteous and dedicated professional with strong skills in patient care, customer service, and administrative support. Experienced in patient scheduling, front desk operations, and accurate medical record management, with a focus on clear communication, organization, and regulatory compliance.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Doctors Hospital at Renaissance
06.2022 - Current
- Directed inquiries and managed front desk tasks to enhance visitor experience.
- Coordinated appointment scheduling, ensuring efficient use of time for staff and clients.
- Operated multi-line phone system, handling incoming calls and messages promptly.
- Maintained excellent customer relations through prompt issue resolution.
- Assisted in patient intake and data entry using electronic health record systems.
- Maintained medical records with attention to detail, ensuring compliance with healthcare regulations.
Cashier
Raising Cane's
10.2020 - 05.2021
- Managed payment processing through cash, credit cards, and automatic debit.
- Clarified customer queries by explaining policy information.
- Processed customer transactions, including receipts, refunds, and credits.
- Welcomed customers upon entry to the establishment.
- Ensured cleanliness and organization of work area to enhance customer experience.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
Education
High School Diploma -
Johnny G. Economedes High School
Edinburg, TXGraduate Certificate - Medical Assistant
Southern Careers Institute
TX08.2022
Skills
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Organization skills
- Microsoft Word
- Communication
- Time management
- Telephone skills
Languages
English
Spanish
Timeline
Medical Assistant
Doctors Hospital at Renaissance
06.2022 - Current
Cashier
Raising Cane's
10.2020 - 05.2021
High School Diploma -
Johnny G. Economedes High School
Graduate Certificate - Medical Assistant
Southern Careers Institute