Aly Fraser
Franklin,TN
Summary
I work hard to be efficient and dedicated with each task that I do while also having the skills to multitask and collaborate with others when things are busy. I am a strong communicator, discussing what tasks and how to get them done to complete with those I work with and having a forward but kind tone with guests to ensure honesty and flexibility to any of their needs so that they feel welcomed and supported.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
D.L. Macks
Dallas, TX
12.2024 - 01.2026
- I developed strong communication skills by professionally discussing wait times and seating arrangements with guests while also accommodating to their needs
- I became a strong multi-tasker by taking to-go orders, reservation calls, seating guests, and clearing and rearranging tables during busy hours
- Collaborated with those I worked with to communicate clearly on server rotation, seating charts, and total number of covers consistently
Restaurant Hostess, Food Runner, Server Apprentice
Anchor Sushi
Dallas, TX
05.2024 - 01.2026
- Managed reservation system, optimizing table assignments to enhance guest experience and skilled in using OpenTable
- Worked hard to accommodate to guests' needs by keeping wait times as low as possible, reserving specific tables for those who request them, and being kind and flexible to their needs
- I helped run food to tables, packed to-go orders, and assisted customers with any extra service they needed
- I rolled silverware, polished glasses, and helped servers with their side-tasks
Sales Associate
Waldo's Chicken
Franklin, TN
09.2024 - 12.2025
- Worked the drive-thru, packed orders, ran food to tables, kept the store clean and organized, and took orders and made drinks for guests
- Maintained store displays and inventory organization consistently
- Collaborated with team members to achieve daily sales goals and improve customer service
Ice Cream Scooper
Handles Homemade Ice Cream
Franklin, TN
05.2025 - 08.2025
- I scooped ice cream for guests, packed to-go orders, and kept the store clean while working
- I provided a welcoming atmosphere for guests and those I worked with, collaborating to accomplish goals especially when it got busy
- I helped wash dishes and re-stocked the ice cream when the bins needed refilling
Sales Associate
The Black Dog Outlet
Newport, Rhode Island
05.2022 - 08.2022
- I greeted and provided customers with a welcoming atmosphere
- I assisted customers when they needed help
- Collaborated with team members to achieve daily sales goals and improve customer service
- I kept the store clean and kept things consistently organized
Restaurant Hostess
Midtown Oyster Bar
Newport, RI
05.2022 - 08.2022
- Greeted and seated guests promptly, making sure guests feel welcomed
- Helped clean tables, floors, and chairs so the restaurant was clean
Education
High School Diploma -
Centennial High School
Franklin, TennesseeBachelor of Science - Journalism And Media And Public Relations
University of Tennessee
Knoxville, TN05.2028
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning and listening
- Cleanliness and hygiene
- Conflict resolution
- Leadership
- Handling complaints
- Relationship building
- Coordinating tasks
- Table bussing
- Guest relations
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Ice Cream Scooper
Handles Homemade Ice Cream
05.2025 - 08.2025
Restaurant Hostess
D.L. Macks
12.2024 - 01.2026
Sales Associate
Waldo's Chicken
09.2024 - 12.2025
Restaurant Hostess, Food Runner, Server Apprentice
Anchor Sushi
05.2024 - 01.2026
Sales Associate
The Black Dog Outlet
05.2022 - 08.2022
Restaurant Hostess
Midtown Oyster Bar
05.2022 - 08.2022
High School Diploma -
Centennial High School
Bachelor of Science - Journalism And Media And Public Relations
University of Tennessee