Summary
Work History
Education
Skills
Languages
Timeline
Generic

Alysia Spencer

Glen Rock,NJ

Summary

At MacMurphys, excelled as a Restaurant Hostess by leveraging exceptional communication and multitasking abilities to enhance guest satisfaction and dining flow. Demonstrated strong judgment and social perceptiveness, contributing to a positive team dynamic and efficient guest seating. Achieved notable improvements in customer service and team support, embodying reliability and adaptability in high-volume settings. Approachable Hostess with extensive experience managing reservations and waitlists. Warmly greets and seats guests promptly to maintain workflows. Highly organized and committed to creating welcoming atmosphere.

Work History

Restaurant Hostess

MacMurphys
06.2022 - 08.2022
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Backed up servers by checking on tables and retrieving items for guests.

Education

Bachelor of Arts - Psychology

University of Massachusetts Amherst
Amherst, MA
05.2026

High School Diploma -

Ridgewood High School
Ridgewood, NJ
06.2022

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Active Learning
  • Handling Complaints
  • Personal presentation
  • Judgment and Decision Making
  • Social Perceptiveness
  • Server Support
  • Memory retention
  • High-volume dining
  • Exceptional communication
  • Team Player
  • Reliable and Trustworthy
  • Flexible and Adaptable
  • Attention to Detail
  • Active Listening and Communication
  • Hospitality best practices

Languages

Spanish
Limited Working
English
Native or Bilingual

Timeline

Restaurant Hostess

MacMurphys
06.2022 - 08.2022

Bachelor of Arts - Psychology

University of Massachusetts Amherst

High School Diploma -

Ridgewood High School
Alysia Spencer