Alyson Balser
Kohls Department Store
Hicksville,OH
14
years of professional experience
Sephora Beauty Operations Lead leading store opening and closing routines, floor zoning, replenishment, and backroom readiness in a high-volume beauty setting. Trains associates on register operations, stockroom processes, and store policies while supporting customer service during peak traffic and special events. Monitors inventory flow, loss prevention, and guest satisfaction to keep the department organized, compliant, and ready to sell.
Work History
Sephora Beauty Operations Lead
4 Years 3 Months- Track daily opening and closing tasks to maintain store readiness and consistent coverage.
- Lead daily floor operations by coordinating team coverage, communicating priorities, and keeping work organized across departments.
- Train associates on register operations, stockroom processes, and store policies to improve service consistency and role readiness.
- Coordinate merchandise recovery, replenishment, and floor zoning to keep sales areas organized and customer-ready.
- Monitor inventory flow, shipment processing, and backroom organization to support store readiness and accurate stock movement.
- Review safety and loss prevention standards, resolve escalated issues, and provide product guidance on makeup, skincare, hair care, and fragrance.
Beauty Supervisor
5 Years 1 Month- Tracked weekly inventory adjustments to keep prestige beauty, skincare, and fragrance items available.
- Merchandised the beauty department with planograms and brand presentation guidelines to strengthen visual appeal.
- Displayed products in organized, eye-catching arrangements that supported sales across the beauty area.
- Maintained compliance with safety, loss prevention, and merchandising policies to uphold store standards.
- Supported jewelry inventory by tracking higher-priced items and maintaining accurate accountability.
- Covered acting manager duties during breaks and conference calls to keep service operations moving.
Dietary Aide
1 Year 5 Months- Prepared food portions and assembled resident trays to support accurate meal service.
- Sanitized kitchen surfaces, equipment, and work areas to support infection control standards.
- Disposed of waste and maintained clean dish areas during daily kitchen operations.
- Completed general cleaning tasks, including sweeping floors, washing dishes, and wiping countertops.
- Built respectful, compassionate interactions with residents and team members to support a positive environment.
Sales Associate
1 Year 4 Months- Arranged new merchandise with signage and attractive displays to highlight products and move overstock items.
- Supported fitting room operations and returned apparel to proper locations throughout the store.
- Maintained clean, safe aisles while recovering misplaced merchandise across the sales floor.
- Answered incoming telephone calls to provide store, product, and service information to customers.
Dough Girl
2 Years 6 Months- Applied toppings to each pizza according to order details to match customer preferences and kitchen standards.
- Used kitchen machines and tools safely while following operating procedures during busy service periods.
- Washed dishes and sanitized work areas to support health standards and maintain a clean kitchen.
Education
High School Diploma
Skills
Store opening and closing procedures
Register operations
Safety and loss prevention
Policy compliance
Merchandise recovery
Replenishment
Floor zoning
Inventory flow management
Customer service excellence
Attention to detail
Organizational skills
Timeline
Sephora Beauty Operations Lead
Kohls Department Store
08.2022 - CurrentRead More
Beauty Supervisor
Kohls Department Store
07.2017 - 08.2022Read More
Dietary Aide
The Gardens of Paulding
02.2016 - 07.2017Read More
Sales Associate
Kohls Department Store
10.2014 - 02.2016Read More
Dough Girl
Papa Oley's Pizzeria
05.2012 - 11.2014Read More
Antwerp Local School
High School Diploma
Read More