Alyson Hernandez
Gainesville,GA
Summary
Dedicated professional with a background at Gastroenterology Associates of Gainesville, adept in front desk operations and providing exceptional customer service. Skilled in EMR/EHR systems and known for enhancing patient experiences. Successfully collaborated to surpass monthly sales targets, demonstrating adaptability and a commitment to excellence.
Overview
2
2
years of professional experience
Work History
Medical Receptionist
Gastroenterology Associates Of Gainesville
06.2023 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed multi-line phone system and pleasantly greeted patients.
Retail Sales Associate
Kirklands's
11.2022 - 04.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
Education
BBA - Finance
University of North Georgia
Dahlonega, GA12-2026
High School Diploma -
Johnson High School
Gainesville, GA05-2021
Skills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- EMR / EHR
- Customer service
Languages
Spanish
Native or Bilingual
Timeline
Medical Receptionist
Gastroenterology Associates Of Gainesville
06.2023 - Current
Retail Sales Associate
Kirklands's
11.2022 - 04.2023
BBA - Finance
University of North Georgia
High School Diploma -
Johnson High School
Similar Profiles
Joshua HackettJoshua Hackett
Sterilizer Technician at Gainesville Dental AssociatesSterilizer Technician at Gainesville Dental Associates
Tara MooreTara Moore
Multi Doctor Health Clinic Manager at Eye Associates Of GainesvilleMulti Doctor Health Clinic Manager at Eye Associates Of Gainesville
Lauren SteinbergLauren Steinberg
Insurance Coordinator at Gainesville Dental AssociatesInsurance Coordinator at Gainesville Dental Associates