ALYSON SAJENKO
ALGONQUIN,US
Summary
A dedicated, hard working, and caring individual with a long history of customer service, patient care, and leadership skills. I bring strong work ethic and drive to grow and succeed within my career.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient Service Representative for MWL/Bariatrics
Northwestern Medicine
Winfield, IL
03.2025 - Current
- Verified patient insurance eligibility and coverage while updating current insurance information.
- Managed high-volume calls, ensuring accurate responses to all inquiries related to appointments, questions/concerns, and billing.
- Performed patient check-in and check-out procedures to enhance overall visit experiences.
- Maintained patient documentation by verifying and uploading records into electronic systems.
Registered Behavior Technician
Westside Children’s Therapy
Wheaton, IL
08.2023 - 01.2025
- Monitored client progress by implementing ABA strategies to achieve significant behavioral improvements.
- Attended team meetings with co-workers and BCBA to discuss client progress and team updates.
- Presented strong communication skills while engaging with coworkers and parents of clients.
- Documented client progress and behavioral data for analysis and reporting into online system.
Shift Leader
McAlister’s Deli
Algonquin
01.2017 - 01.2019
- Managed store opening and closing procedures to ensure safety and security.
- Used financial spreadsheet softwares to calculate sales and expenses into POS systems.
- Served as a reliable point-of-contact for management, effectively communicating any issues or successes from daily operations.
Education
William Rainey Harper College
Palatine, ILElgin Community College
Elgin, ILBachelors in Science -
Illinois State University
Normal, Illinois05.2023
Skills
- Time Management
- Teamwork
- Multitasking
- Problem-solving
- Organization
- Billing
- Critical Thinking
- Computer Literacy
- Customer Service
- Leadership
Certification
- NM Safety Coach
- Registered Behavior Technician
- NM Access - Insurance Concepts and Registration
- NM Access - Phone Interactions: the patient experience
- Leading with emotional intelligence
Awards
Honors list at Elgin Community College
Timeline
Patient Service Representative for MWL/Bariatrics
Northwestern Medicine
03.2025 - Current
Registered Behavior Technician
Westside Children’s Therapy
08.2023 - 01.2025
Shift Leader
McAlister’s Deli
01.2017 - 01.2019
William Rainey Harper College
Elgin Community College
Bachelors in Science -
Illinois State University