Alyssa Alvarez
Lansing,IL
Summary
Dynamic and dedicated professional with extensive experience in customer service at Dollar General. Proven ability to enhance customer satisfaction through effective cash handling and strong teamwork. Recognized for maintaining high standards of cleanliness and organization while demonstrating patience and empathy in fast-paced environments. Committed to delivering quality service and fostering positive customer relationships.
Overview
2026
2026
years of professional experience
Work History
Cashier
Dollar General
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier
Monicals Pizza
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Cashier
McDonald's
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Cook/barista
Dunkin Donuts & Baskin Robbins
Lansing, IL
08.2024 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Milford High School
Milford05.2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Order taking
- Professionalism and courtesy
Timeline
Cook/barista
Dunkin Donuts & Baskin Robbins
08.2024 - Current
Cashier
Dollar General
Cashier
Monicals Pizza
Cashier
McDonald's
Milford High School