Alyssa Anderson
Staten Island
Summary
Always eager and interested in growing and adapting on the go to new opportunities that can arise everyday. Whether it's taking on a job, or just living routine life, I inspire to be the best at my craft and influence as many people as i can. Regardless of what kind of job I take on I can confidently say that I will put others before me, and be as passionate, serviceable, and knowledgeable as I can. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Dr. Joseph Aboujaoude
Staten Island, NY
01.2025 - Current
- Conducted patient intake interviews to collect medical information and insurance details.
- Protected patients by observing strict HIPAA guidelines.
- Compiled and coded patient information or data in appropriate computer system.
- Communicated with patients with compassion while keeping medical information private.
- Processed patient payments and scanned identification and insurance cards.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Greeted and checked in patients, updating patient information in computer system.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
Restaurant Hostess
Deck 84
02.2024 - 06.2024
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
- Communicated clearly with kitchen staff about guest needs and dietary restrictions, ensuring accurate orders were prepared as requested.
- Increased efficiency by organizing menus and updating daily specials boards before each shift.
Hair Stylist Assistant
Frank Cassi Beauty
12.2023 - 03.2024
- Standing side by side with stylists to help make performing their tasks much easier
- Mixing color and toners using formulas given
- Staying on top of cleaning up the salon and stations as needed
- Excellent phone and technology skills when booking appointments for clients being sure to keep everyone around me satisfied.
- Applying single process colors to clients when stylists were busy working on other clients
- Blow drying clients when needed
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
Front Desk Receptionist
Leprechaun Dental
06.2022 - 11.2023
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Greeting and checking in patients
- Checking eligibility
- Scheduling appointments
Hair Stylist Assistant
Mia Passione Salon
01.2022 - 10.2023
- Standing side by side with stylists to give any help when needed
- Mixing color and cleaning every tool and utensil after every use
- Cleaning up and disinfecting every work station before and after every clients service
- Great customer service skills when answering phone calls and booking appoints for clients through computers
- I always ensure both clients and stylists are satisfied with any help I can give.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
Hostess/server
Aloysia’s Lounge
04.2017 - 10.2023
- Opened and closed seating sections according to volume of guests.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Partnered with servers to quickly address any potential issues related to food allergies or dietary restrictions, ensuring a positive dining experience for all guests.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Supported restaurant marketing efforts through effective social media engagement and promotional event planning.
- Answered customer questions about hours, seating, and menu information.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
- Took initial drink orders and relayed information to wait or bar staff.
Customer Service Associate
Walgreens
04.2022 - 02.2023
- Working alone or within a team to assure the store runs smoothly
- Whether it’s taking customers at the register or unloading a truck order
- Constantly restocking shelves and organizing the floor or stock room
- Helping with customer assistance and making sure every customer is satisfied with their purchase and able to find everything they may need
- Facing shelves at the end of each night to ensure a neat and organized store for the following morning.
- Informed customers about special promotions and provided detailed information for various products.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Trained staff on operating procedures and company services.
Store Manager
Tropical Smoothie Café
01.2020 - 05.2022
- Must follow instructions, work well in a team, and display strong interpersonal skills on a daily basis in order to keep the store running smoothly
- Prep out fruit and powders for the smoothies or wash dishes
- Expected to be in charge of prepping the whole juice bar
- Stocking cooler, prepping produce, cleaning, stocking shelves, and providing outstanding customer service when on the floor
- A positive team player in an amazing kitchen
- In charger of weekly inventory and ordering for the store.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Supervised guests at front counter, answering questions regarding products.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
Sales Associate
Sunbelievable
01.2017 - 04.2019
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
Education
High School Diploma -
Tottenville High School
Staten Island, NY06.2017
Skills
- Customer relations
- Impeccable organization
- Excellent communication skills
- Inventory coordination
- Works well independently/With others
- Team building
- Works at fast pace
- Problem resolution
- Great time management
- Quick with money/ mathematical skills
- Fast learning skills
- Dependable and Responsible
- Organizational Skills
- Flexible and Adaptable
- Relationship Building
- Team Management
- Time Management
- Calm Under Pressure
Certification
New York Food Handling Certification
Florida Alcohol Seller Server License
Timeline
Medical Receptionist
Dr. Joseph Aboujaoude
01.2025 - Current
Restaurant Hostess
Deck 84
02.2024 - 06.2024
Hair Stylist Assistant
Frank Cassi Beauty
12.2023 - 03.2024
Front Desk Receptionist
Leprechaun Dental
06.2022 - 11.2023
Customer Service Associate
Walgreens
04.2022 - 02.2023
Hair Stylist Assistant
Mia Passione Salon
01.2022 - 10.2023
Store Manager
Tropical Smoothie Café
01.2020 - 05.2022
Hostess/server
Aloysia’s Lounge
04.2017 - 10.2023
Sales Associate
Sunbelievable
01.2017 - 04.2019
High School Diploma -
Tottenville High School