Alyssa Aranda
Houston,TX
Summary
Equipped with strong problem-solving abilities, willingness to learn, and
excellent communication skills. Poised to contribute to team success
and achieve positive results. Ready to tackle new challenges and
advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Medical Receptionist
Southwest Asthma and A
Houston, TX
04.2024 - Current
- Scheduled patient appointments and managed front desk operations efficiently.
- Coordinated communication between patients and healthcare providers to enhance service delivery.
- Assisted in maintaining patient records, ensuring compliance with privacy regulations.
- Supported office workflow by managing incoming calls and directing inquiries appropriately.
Receptionist
Cypress Cardiovascular Institute
Houston, TX
12.2023 - 03.2024
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
Medical Scheduler
Clay Consulting LLC
Houston, TX
10.2021 - 12.2023
- Scheduled patient appointments using electronic health record systems to optimize clinic efficiency.
- Coordinated communication between physicians and patients to ensure clarity in scheduling.
- Handled insurance verification processes to facilitate seamless patient visits.
- Managed appointment reminders to reduce no-show rates and improve patient engagement.
Insurance Verification Specialist
Woodlake MRI
Houston, TX
02.2019 - 09.2021
- Verified patient insurance information for accuracy and completeness.
- Communicated with insurance providers to resolve discrepancies in coverage.
- Processed pre-authorization requests promptly and efficiently.
- Maintained detailed records of verification processes and outcomes.
Education
High School Diploma -
Jersey Villagw Highschool
2019
Skills
- Office administration
- Medical records management
- Collaboration and teamwork
- Administrative support
Languages
Spanish
Professional Working
Timeline
Medical Receptionist
Southwest Asthma and A
04.2024 - Current
Receptionist
Cypress Cardiovascular Institute
12.2023 - 03.2024
Medical Scheduler
Clay Consulting LLC
10.2021 - 12.2023
Insurance Verification Specialist
Woodlake MRI
02.2019 - 09.2021
High School Diploma -
Jersey Villagw Highschool