Summary
Overview
Work History
Education
Skills
Timeline
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Alyssa Barrera

Denver ,CO

Summary

Dynamic and dedicated professional with a strong background in customer service from Applebee's Grill + Bar. Proven ability to excel in high-pressure environments while showcasing exceptional multitasking and active learning skills. Committed to fostering a welcoming atmosphere and enhancing guest experiences through effective communication and collaboration.

Overview

3
3
years of professional experience

Work History

Restaurant Hostess

Applebee's Grill + Bar
11.2024 - Current
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.

Barista

Dunkin' Brands
10.2022 - 05.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Education

Bachelor Of Biochemistry - Biochemistry

Metropolitan State University of Denver
Denver, CO

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Active learning

Timeline

Restaurant Hostess

Applebee's Grill + Bar
11.2024 - Current

Barista

Dunkin' Brands
10.2022 - 05.2023

Bachelor Of Biochemistry - Biochemistry

Metropolitan State University of Denver

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