Alyssa Below
Cedar Rapids,IA
Summary
Motivated, service-oriented Bartender with several years of high-volume restaurant experience. Extensive wine, beer, and cocktail knowledge. Creative with developing new mixology recipes.
Overview
4
4
years of professional experience
Work History
Bartender
The Olympic Event Center
Cedar Rapids, IA
05.2023 - 01.2025
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Resolved customer complaints in a professional manner.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Developed good working relationships with fellow employees through effective communication.
- Provided drink suggestions to customers based on their preferences.
- Measured and mixed house ingredients to prepare both custom and menu drink orders.
- Processed payments accurately and efficiently with POS system.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Server/Bartender
The Pines Pizza and Pub
Cedar Rapids, IA
04.2021 - 07.2023
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Prepared drinks according to standard recipes.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
Bachelor of Science - Physical Therapy
Saint Ambrose University
Davenport, IA05-2026
Skills
- Bar restocking
- Health codes compliance
- Safe service compliance
- Basic accounting
- Mixology
- Hospitality service expertise
- Staff management
- Alcohol awareness
- Outstanding customer service
Timeline
Bartender
The Olympic Event Center
05.2023 - 01.2025
Server/Bartender
The Pines Pizza and Pub
04.2021 - 07.2023
Bachelor of Science - Physical Therapy
Saint Ambrose University