Alyssa Benedict
Winsted,CT
Summary
Dynamic General Manager with a strong background in operations management and expense control. Versed in bookkeeping and billing, using quickbooks and excel as the means of balancing and tracking all store operations. Skilled in team development and vendor relations, consistently achieving cost savings and enhancing customer satisfaction through effective staff scheduling and training initiatives.
Overview
7
7
years of professional experience
Work History
General Manager
Algoo & Sons
Enfield, CT
07.2019 - Current
- Oversee daily operations, ensuring efficiency and adherence to quality standards.
- Daily operations include cash balancing, invoicing, and bookkeeping using excel and quickbooks.
- Manage purchasing, sales, and vendor account operations efficiently.
- Monitor daily cash/lotto/credit discrepancies, inventory shrinkage and drive-off.
- Track employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Interact well with customers to build connections and nurture relationships.
- Schedule employees for shifts, taking into account customer traffic and employee strengths.
- Develope and implemented strategies to increase sales and profitability.
- Manage budget implementations, employee reviews, training, schedules, and contract negotiations.
Education
High School Diploma -
Rockville High School
Rockville, CT01-2001
Skills
- Administrative skills
- Quickbooks/Excel
- Operations management
- Team player
- Loss prevention
- Vendor negotiations/relationships
- Account management
- Cost reductions
- Cost analysis and savings
- Purchasing and planning
- Expense control
- P&L management
- Recruitment
- Staffing and development
- Labor cost controls
- Schedule management
Timeline
General Manager
Algoo & Sons
07.2019 - Current
High School Diploma -
Rockville High School