Summary
Overview
Work History
Education
Skills
Timeline
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Alyssa Brooks

Fort Lauderdale,FL

Summary

Dedicated sales lead manager with several years of experience. Successful leader with several years in business. Dedicated to professionalism, proactivity and critical problem-solving skills.

Overview

8
8
years of professional experience

Work History

Sales Lead Manager

Vitamin Shoppe
Plantation, Florida
09.2022 - Current
  • Greeted customers warmly and offered assistance.
  • Provided accurate information about products, prices, and availability, both in person and over the phone.
  • Trained new health enthusiasts on product knowledge and customer service techniques.
  • Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
  • Monitored daily, weekly, and monthly performance metrics to ensure targets were met.

Practical Nurse Externship

Deerfield Beach Health
Pompano Beach, Florida
05.2022 - 06.2022
  • Provided direct patient care, including wound dressing changes, administering medications and treatments, and taking vital signs, under the supervision of a Registered Nurse.
  • Observed and reported changes in patient's condition to supervising RNs.
  • Responded to call lights promptly and courteously while providing comfort measures as needed.
  • Maintained accurate documentation of nursing care provided to patients.
  • Operated under direction of licensed nursing professionals and pursued opportunities to learn new skills.

Front Desk Receptionist

Tax Oncall Financial
Lauderhill, Florida
04.2017 - 06.2019
  • Greeted and welcomed clients in a professional manner while managing multiple tasks simultaneously.
  • Scheduled Appointments for clients using an office calendar system and provided updates on changes or cancellations.
  • Processed payments received from clients via cash or credit card transactions accurately and efficiently.
  • Performed data entry and administrative duties, such as filing, scanning documents, and updating databases.

Education

Practical Nursing

Care Hope College
Jupiter, FL
04-2022

Patient Care Technician

Care Hope College
Jupiter, FL
07-2020

Medical Coding And Billing

Penn Foster College
Scottsdale, AZ

Skills

  • Data entry
  • Multitasker
  • Tech Savvy
  • Detail-oriented
  • Excellent memory
  • Active Listener

Timeline

Sales Lead Manager

Vitamin Shoppe
09.2022 - Current

Practical Nurse Externship

Deerfield Beach Health
05.2022 - 06.2022

Front Desk Receptionist

Tax Oncall Financial
04.2017 - 06.2019

Practical Nursing

Care Hope College

Patient Care Technician

Care Hope College

Medical Coding And Billing

Penn Foster College
Alyssa Brooks