ALYSSA BROOKS
Tamarac
Summary
Dedicated professional with a proven track record at The Vitamin Shoppe enhancing sales productivity by 20% through strategic enablement. Skilled in patient care, data entry, computer skills, and sales management, I excel in customer service, multitasking, and nurturing key relationships. Recognized for excellence with an Honors' List achievement, and I combine analytical expertise with empathetic patient care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Lead Manager
The Vitamin Shoppe
Plantation
09.2022 - Current
- Successfully develop and implement a comprehensive sales enablement strategy, which increased sales productivity by 20%.
- Train new employees on product knowledge and customer service techniques.
- Establish effective relationships with key customers in order to maximize revenue growth potential.
Practical Nurse Intern
Deerfield Beach Health & Rehabilitation Center
Pompano Beach
02.2022 - 08.2022
- Applied critical thinking skills to assess patients' clinical needs and provide appropriate interventions or referrals for further medical evaluation.
- Charted patient data in EMR system and informed care team of significant changes.
- Provided direct patient care, including administering medications and treatments as prescribed by a physician.
Patient Care Technician Intern
The Addington
Wellington
03.2020 - 11.2020
- Assisted patients with eating, bathing, and grooming, supporting activities of daily living.
- Observed and documented patient behavior and performed laboratory tests.
- Reported changes in patient status to nursing staff in a timely manner.
Front Desk Receptionist
TAX ONCALL FINANCIAL LLC
Lauderhill
04.2017 - 06.2019
- Scheduled appointments and maintained and updated appointment calendars.
- Performed data entry and administrative duties, such as filing, scanning documents, and updating databases.
- Processed payments received from customers via cash or credit card transactions accurately and efficiently.
Education
Bachelor of Science - Health Care Management
Care Hope College
Jupiter, FL04-2028
Career Diploma - Medical Billing and Coding
Penn Foster
Scottsdale, AZ11.2024
Career Diploma - Practical Nursing
Care Hope College
Jupiter, FL05.2022
Care Diploma - Patient Care Technician
Care Hope College
Jupiter, FL06-2020
Skills
- Medical billing and coding
- Electronic medical records
- Attention to detail
- Healthcare knowledge
- Patient care
- Documentation skills
- Verbal and written communication
- Sales management
- Data entry
- Customer service
Certification
- Patient Care Technician
- Home Health Aide
- Medical Billing and Coding
Accomplishments
- President's List x2
- Honor's List
Timeline
Sales Lead Manager
The Vitamin Shoppe
09.2022 - Current
Practical Nurse Intern
Deerfield Beach Health & Rehabilitation Center
02.2022 - 08.2022
Patient Care Technician Intern
The Addington
03.2020 - 11.2020
Front Desk Receptionist
TAX ONCALL FINANCIAL LLC
04.2017 - 06.2019
Bachelor of Science - Health Care Management
Care Hope College
Career Diploma - Medical Billing and Coding
Penn Foster
Career Diploma - Practical Nursing
Care Hope College
Care Diploma - Patient Care Technician
Care Hope College