Alyssa Burdine

• Managed filing of prescriptions, both electronically and manually.
• Received payment from customers and processed credit card transactions when necessary.
• Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
• Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
• Assisted pharmacists in filling prescriptions accurately and efficiently.
• Verified accuracy of medication labels before they were dispensed to customers.
• Assisted in training new employees on pharmacy procedures.
• Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
• Checked expiration dates on medications to ensure that only unexpired products were dispensed.
• Provided customer service to patients by answering questions about medications and health-related topics.
• Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
• Collaborated with other healthcare professionals to ensure optimal patient care.
• Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
• Supported pharmacy operations by answering phone calls and directing queries appropriately.
• Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.

• Sent prior Authorizations for patients, resolved insurance rejections, filled in new insurance on patient profiles.

• Managed filing of prescriptions, both electronically and manually.
• Received payment from customers and processed credit card transactions when necessary.
• Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
• Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
• Assisted pharmacists in filling prescriptions accurately and efficiently.
• Verified accuracy of medication labels before they were dispensed to customers.
• Assisted in training new employees on pharmacy procedures.
• Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
• Checked expiration dates on medications to ensure that only unexpired products were dispensed.
• Provided customer service to patients by answering questions about medications and health-related topics.
• Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
• Collaborated with other healthcare professionals to ensure optimal patient care.
• Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
• Supported pharmacy operations by answering phone calls and directing queries appropriately.
• Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.

• Sent prior Authorizations for patients, resolved insurance rejections, filled in new insurance on patient profiles.

• Assisted pharmacy staff with prescription filling and other tasks as needed.
• Prepared purchase orders for products that needed to be replenished.
• Operated computer systems to enter customer orders into the system.
• Answered phone calls from customers regarding product availability and pricing information.
• Greeted customers, provided excellent customer service, and answered inquiries in a timely manner.
• Resolved customer complaints in a professional manner while maintaining company policies and procedures.
• Processed payments accurately using cash registers and credit card machines.
• Adhered to HIPAA regulations when handling confidential patient information.
• Participated in team meetings to discuss new initiatives or changes in processes.
• Verified patient information to ensure accuracy of prescriptions filled.
• Assisted customers in locating items throughout the store as needed.

• Worked flexible schedule and extra shifts to meet business needs.
• Restocked and organized merchandise in front lanes.
• Welcomed customers and helped determine their needs.
• Helped customers complete purchases, locate items, and join reward programs.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Stocked, tagged and displayed merchandise as required.
• Built relationships with customers to encourage repeat business.
• Assisted customers with returns, refunds and resolving transaction issues.