Alyssa Burton
Haiku
Summary
Professional with experience in team leadership, strategic planning, and operational management. Proven ability to leverage exceptional communication and organizational skills to drive project success and foster productive work environments. Consistent track record of achieving goals while maintaining a detail-oriented approach. Committed to continuous learning and growth within a business environment, bringing a proactive mindset to every challenge.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Dispatcher
Synairgy
Wailuku, HI
04.2025 - Current
- Schedule service needed based on priority and location.
- Order parts needed for HVAC repairs and send estimate for recommended repairs.
- File warranty claims with vendors for parts.
- Communicate between homeowners, property managers and technicians.
Waitress
Ale House
Kahului, HI
02.2023 - 07.2025
- Multitask between waiting on each guest, ensuring all guests needs are met.
- Complete tip payout at end of each shift accurately.
- Ensure all end of shift side work is complete.
Barista
Kraken Coffee
Kahului, HI
01.2023 - 04.2025
- Efficiently serve customers without compromising the quality of drinks.
- Open/Close coffee truck on time and efficiently, ensuring to complete open/closing tasks.
- Maintain cleanliness throughout shift, completing extra tasks when allotted.
Barista
Friedrich’s Coffee
Des Moines, IA
10.2021 - 01.2023
- Open/Close shop in timely manner, completing all tasks assigned to shift.
- Assist in training new baristas.
- Ensure cleanliness throughout shop, completing any tasks if allotted.
Waitress
Jethro’s BBQ
Des Moines, IA
05.2021 - 01.2023
- Multitask between waiting on each guest, ensuring all guests needs are met.
- Complete tip payout at end of each shift accurately.
- Ensure all end of shift side work is complete.
Group Leader
Sequel Youth and Family Services
Des Moines, IA
02.2019 - 04.2020
- Report significant changes in social behavior and make recommendations for changes in care.
- Observe youth behavior in response to visitation, therapy, or critical incidents to provide optimal care.
- Communicate all appropriate reports to relevant agencies.
- Transport youth to school, court, and appts.
Education
High School Diploma -
Abraham Lincoln High School
Des Moines, IA05-2015
Skills
- Serving
- Organizational skills
- Communication skills
- Computer skills
- Microsoft 360 skills
- Management experience
- Customer service
- Data entry
Certification
- Fitness Nutrition Specialist
- June 2024 to Present
- Certified Personal Trainer
- June 2021 to Present
- CPR Certification
Timeline
Dispatcher
Synairgy
04.2025 - Current
Waitress
Ale House
02.2023 - 07.2025
Barista
Kraken Coffee
01.2023 - 04.2025
Barista
Friedrich’s Coffee
10.2021 - 01.2023
Waitress
Jethro’s BBQ
05.2021 - 01.2023
Group Leader
Sequel Youth and Family Services
02.2019 - 04.2020
High School Diploma -
Abraham Lincoln High School