Alyssa Cabrera
Garden Grove,CA
Summary
I am a reliable individual and am trusted to do multiple things throughout my job at Forever 21, for example work register or train new employees, as well as I am able to handle fast pace environments.
-Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. I maintain organization throughout the store while helping customers and doing what is needed to be done.
Overview
1
1
year of professional experience
Work History
Sales Associate
Forever 21
20 City Blvd W Orange, CA 92868
06.2024 - 03.2025
- Kept racks and shelves orderly to elevate store presentation, encourage customer engagement, and spotlight promotions.
- Trained in register, handlingcash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Executed transactions using cash, card, and check to finalize purchases.
- Developed strong rapport with customers and created positive impression of business.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
Bolsa Grande High School
9401 Westminster Ave Garden Grove, CA 92844Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Outgoing personality
- Flexible schedule
- Cash register operation
- Cash handling accuracy
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Forever 21
06.2024 - 03.2025
Bolsa Grande High School