Alyssa Cauthon
Spokane Valley,WA
Summary
Personable auto claims adjuster with expertise in risk assessment, mitigation, and policy interpretation. Proficient in investigating and resolving liability exposures nationwide, ensuring compliance with specific state requirements. Demonstrates exceptional problem-solving abilities, a strong desire to learn, and excellent communication skills. Committed to team success and achieving positive results. Thrives on overcoming new challenges and advancing organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
Work History
Auto Claims Adjuster
Liberty Mutual
08.2021 - Current
- Verified details of insurance policies through diligent research.
- Explained complex regulations and policy guidelines to clarify the claims process for insured parties.
- Coordinated with appraisers, rental agencies, and repair facilities.
- Engaged relevant department for support and deeper inquiry on suspicious cases.
- Facilitated effective claim resolution by gathering critical information from relevant parties via phone, email, and written correspondence.
Assistant Manager
Mcdonalds
04.2019 - 07.2021
- Directed team assignments and verified strategy implementation in collaboration with store manager.
- Directed personnel while ensuring efficient execution of work processes.
- Engaged with customers to assess satisfaction and gather feedback on products.
- Coached and managed performance for store associates, and developed a bench of talented workers.
Shift Manager
Mcdonalds
07.2018 - 04.2019
- Performed store closing duties, including counting cash drawers, and checking all equipment for proper functioning.
- Managed cash, stock, and inventory balances accurately.
Crew Member
McDonald's
01.2016 - 07.2018
- Ensured consistently positive customer interactions.
- Collaborated with team to deliver swift, precise service.
Education
Business Administration
Western Governors University
Salt Lake City, UTHigh School Diploma -
Central Valley High School
Spokane Valley, WA06.2017
Skills
- Critical thinking
- Reliable and trustworthy
- Time management
- Customer service expert
- Payment accuracy
- Resilient and coachable
Timeline
Auto Claims Adjuster
Liberty Mutual
08.2021 - Current
Assistant Manager
Mcdonalds
04.2019 - 07.2021
Shift Manager
Mcdonalds
07.2018 - 04.2019
Crew Member
McDonald's
01.2016 - 07.2018
Business Administration
Western Governors University
High School Diploma -
Central Valley High School
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