Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alyssa Cauthon

Spokane Valley,WA

Summary

Personable auto claims adjuster with expertise in risk assessment, mitigation, and policy interpretation. Proficient in investigating and resolving liability exposures nationwide, ensuring compliance with specific state requirements. Demonstrates exceptional problem-solving abilities, a strong desire to learn, and excellent communication skills. Committed to team success and achieving positive results. Thrives on overcoming new challenges and advancing organizational objectives with dedication and enthusiasm.

Overview

9
9
years of professional experience

Work History

Auto Claims Adjuster

Liberty Mutual
08.2021 - Current
  • Verified details of insurance policies through diligent research.
  • Explained complex regulations and policy guidelines to clarify the claims process for insured parties.
  • Coordinated with appraisers, rental agencies, and repair facilities.
  • Engaged relevant department for support and deeper inquiry on suspicious cases.
  • Facilitated effective claim resolution by gathering critical information from relevant parties via phone, email, and written correspondence.

Assistant Manager

Mcdonalds
04.2019 - 07.2021
  • Directed team assignments and verified strategy implementation in collaboration with store manager.
  • Directed personnel while ensuring efficient execution of work processes.
  • Engaged with customers to assess satisfaction and gather feedback on products.
  • Coached and managed performance for store associates, and developed a bench of talented workers.

Shift Manager

Mcdonalds
07.2018 - 04.2019
  • Performed store closing duties, including counting cash drawers, and checking all equipment for proper functioning.
  • Managed cash, stock, and inventory balances accurately.

Crew Member

McDonald's
01.2016 - 07.2018
  • Ensured consistently positive customer interactions.
  • Collaborated with team to deliver swift, precise service.

Education

Business Administration

Western Governors University
Salt Lake City, UT

High School Diploma -

Central Valley High School
Spokane Valley, WA
06.2017

Skills

  • Critical thinking
  • Reliable and trustworthy
  • Time management
  • Customer service expert
  • Payment accuracy
  • Resilient and coachable

Timeline

Auto Claims Adjuster

Liberty Mutual
08.2021 - Current

Assistant Manager

Mcdonalds
04.2019 - 07.2021

Shift Manager

Mcdonalds
07.2018 - 04.2019

Crew Member

McDonald's
01.2016 - 07.2018

Business Administration

Western Governors University

High School Diploma -

Central Valley High School
Alyssa Cauthon